MKFreelancer profile translated to English.
Back to original languageAbout Marc
German
Native or bilingual
English
Conversational
Can work on-site
Frankfurt am Main (up to 50km)
Experience
- Hanon/Hankook (ehem. MAGNA),1+2 Level Support, Project LeadAUTOMOBILEJanuary 2023 - Today (3 years and 5 months)61 Bad Homburg, Germany1+2 Level Support, Project Support/Rollout Support Windows 7 to Windows 10/11 and Office 365, VIP Support, Project Support, Remote Support for Customers, Mobile Phone Management, Installation of DELL/HP Laptops/Thin Clients, Updates, Configuration, Software Installation, Print Management + ID Cards, Windows Password Management, CyberArk Service, Rollout Samsung with Backup and Configuration, Service iPhones, Data Backup, Briefing, Software and Rights Assignment in AD, SCCM Monitoring, Home Office and Support Deputy IT Support Production, Rollout last 5% Windows 10/11 22H2 with SCCM, DSM, AD Acronis Backup
- Lufthansa Technik AGRollout SupporterTRAVEL AND TOURISMOctober 2022 - January 2023 (3 months)Frankfurt, GermanyProject Support/Rollout Support, Rollout of 17,000 Apple iPads, Documentation, Training, Packaging, Shipping, Distribution, Hotline, Support for Flight Crew, Purser
- Operational Services/T-SystemsVIP SupportTECHMarch 2022 - October 2022 (7 months)Frankfurt, GermanyVIP Support 1+2+3 Level, Windows 10, Office 365, Administration of Media Systems, Documentation, Support for WebEx, Clickshare, SharePoint, Access Token Management, ID Card Management, Training on Presentation Tools
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Education
- Hilda Gymnasium Pforzheim1984
- SAP ISI Course2017SAP ISI Lehrgang