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Marc John Roch RamaherisoaMJ

Marc John Roch Ramaherisoa

Virtual Assistant

€350/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marc John Roch

💡 About me
A virtual assistant passionate about communication, I have built my career around two pillars: listening and strategy. My experience as a community manager and in customer service has allowed me to develop a real understanding of user needs, and to build strong relationships between brands and their communities.

✨ What I love to do
I love bringing ideas to life, optimizing processes, creating connections. Working on projects where people are at the heart, where every interaction counts. Whether it's animating a community, managing customer requests, or participating in digital campaigns, I always invest myself with authenticity and efficiency.

🚀 My goal
Today, I am moving towards digital marketing, a field that allows me to combine my skills in communication, strategy, and analysis. I am looking to collaborate with inspiring companies, ready to innovate and positively impact their audience.

🌍 And tomorrow?
My ambition: to continue to evolve, to learn every day, and to contribute to meaningful projects. As a freelancer, I value flexibility, responsiveness, and transparency in all my collaborations.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • FREELANCE
    Virtual Assistant
    January 2022 - January 2025 (3 years)
    Toulouse, France
    I manage product returns, exchanges, and order cancellations. Resolve questions and issues: I provide technical assistance to customers by resolving problems.
  • FREELANCE
    Data Entry Operator
    January 2022 - December 2023 (1 year and 11 months)
    Marseille, France
    I am responsible for manually entering all the data or documents available to populate the company's database.
  • INTELCIA MADA
    Call Center Agent
    September 2021 - December 2022 (1 year and 3 months)
    Paris, France
    My task is to answer calls and emails. I sell products. I provide assistance. My goal is to provide a quick answer to customer questions to resolve their problems effectively.

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Education

  • BACHELOR'S DEGREE IN PUBLIC LAW AND POLITICAL SCIENCE,
    ACEEM University of Madagascar
    2021
    LICENCE DE DROIT PUBLIC ET DE SCIENCE POLITIQUE,

Skill set

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