Freelancer profile translated to English.
Back to original languageAbout Marc
I support companies in automating manual processes with Microsoft 365, Excel, Power BI, and AI-powered workflows.
My focus is on fast, practical solutions for saving time, data preparation, and reporting automation. This includes Excel and Power BI dashboards, process optimizations, automated reports, and Microsoft 365 workflows.
Through my experience in the Microsoft environment, IT project operations, and team lead roles, I understand both technical and business requirements and implement solutions efficiently and comprehensibly.
German
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Metricsiro - IT Systemhaus,Team Lead IT Support + TrainerApril 2024 - Today (2 years and 4 months)Landkreis Neu-Ulm, BY, Germany• Leading a 6-person support team for 85 business clients• Administration and operation of Microsoft 365 environments (Azure, Exchange, Teams, Intune & SharePoint)• Management of Active Directory, DNS, DHCP, and Group Policies• Operation and configuration of network components (switches, routers, firewalls, VPN gateways)• Administration and support of email security and endpoint security solutions• Integration and support of VoIP systems and NAS solutions• Daily customer contact and technical support• Monitoring of the entire IT infrastructure• Planning and coordination of internal tasks and projects• Automation and scripting with PowerShell• IHK certified trainer for apprentices and interns• Conducting internal and external training sessions• Development of strategies and objectives for the team
- Beurer GmbH,IT Specialist for System IntegrationMarch 2021 - February 2024 (2 years and 11 months)Landkreis Neu-Ulm, BY, Germany• Setup and administration of Windows clients and user accounts• Administration of Active Directory and Microsoft 365• Technical 1st & 2nd level support• Support and monitoring of server and network infrastructure• Rollouts, updates, and maintenance of operationally relevant software• Documentation, analysis, and prioritization of support requests
- Bundeswehr Krankenhaus UlmSoldier (Voluntary Military Service)October 2019 - February 2021 (1 year and 4 months)• 12 months deployed in IT support at BWK Ulm• Completed training as a medical soldier at Alsberg Barracks Rennerod (Rhineland-Palatinate)
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Education
- Advanced Professional Training in IT (IT-Fachwirt)2027IT-Fachwirt
- Apprenticeship as IT Specialist for System IntegrationBeurer GmbH2024Ausbildung zum Fachinformatiker für Systemintegration