Marcel Van Assen

I am an experienced consultant, author, and speaker specializing in Operational Excellence, Continuous Improvement, and the Ambidextrous Organization. With a strong academic background (without bothering clients with it) and years of practical experience, I help for-profit and non-profit organizations improve their operational performance, balance innovation and optimization, and successfully implement digital transformation. I translate the latest scientific insights in the fields of Operational Excellence, the Ambidextrous Organization, and the management of internal service delivery chains into practical, working solutions.

With over two decades of experience, I focus on designing, realizing, and managing excellent organizations that can operate efficiently and effectively.

Specializations:

- Operational Excellence – Setting up operational systems that deliver sustainably optimal results

- Continuous Improvement – Systematic improvement processes that keep organizations flexible and future-proof

- Ambidextrous Organization – Balancing innovation (exploration) and optimization (exploitation)

- Lean & Agile Leadership – Effective leadership styles for modern organizations

- Chain Management – Optimization of internal and external service delivery chains

I work as a consultant, author, and speaker, helping executive and management teams implement sustainable organizational changes.