Description

I help businesses, NGOs, and growing teams simplify their work through clear processes, practical digital solutions, and modern websites.

With experience in global process management, BPMN, SAP Signavio, SharePoint, Power Automate, Make, and quality management, I turn complex requirements into solutions that are easy to understand and use.

My typical projects include process documentation and optimisation, workflow automation, digital forms and approval processes, structured document management, reporting solutions, and user-friendly WordPress websites.

What sets me apart is the combination of technical understanding, business thinking, empathy, and a strong focus on the people who will actually use the solution.

Languages

German
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Freelance
Process and Digital Consultant
June 2026 - Today (2 months)
Fuerteventura, Las Palmas, Spain
• • Consulting on process clarity, governance, reporting, digitalisation and practical workflows.
• • Design of straightforward digital solutions using Microsoft 365, SharePoint, Power Automate, Make and Tally.
• • Development of service offerings and pilot solutions for NGOs and small organisations.
Process Improvement Connecting Adaptability
ValueNet HR & Digital GmbH
Process Manager – Governance & Digitalisation
July 2025 - June 2026 (11 months)
Fuerteventura, Las Palmas, Spain
• • Development and continuous improvement of process, document and governance structures based on ISO 9001 , ISO 27001 and ITIL V4.
• • Process modelling, creation of policies and service catalogues, and development of a knowledge base.
• • Implementation of digital workflows and automation using SharePoint and Power Automate.
NTT DATA Business Solutions
Global Process & Quality Manager
DIGITAL AND IT
November 2021 - March 2025 (3 years and 4 months)
Internatsional'noye, BA, Kyrgyzstan
• • Global harmonisation and documentation of business processes, including the implementation and use of SAP Signavio.
• • Design and delivery of international BPMN training sessions, workshops and governance formats.
• • Coordination of global projects, reporting structures and the rollout of Code of Conduct processes.
Global Operations Compliance Governance Document Management ISO9001