Marc B.

Among the tasks I have carried out, I have notably implemented more than a dozen automations for a regular client, covering all of her operational needs.

Here are three concrete examples of deployed workflows:

Video Management and Distribution: Automation of session replay transfer from Airtable directly to YouTube.

AI Content Creation: Automatic generation of optimized SEO articles ready to be posted.

Automated Customer Follow-up: Automatic email reminder system triggered immediately in case of a missed appointment (no-show).

In parallel, I took charge of structuring and updating her databases (Airtable, Notion, Google Sheets) to ensure data reliability and facilitate the scaling of her business.

Carried out a complete strategic audit to identify automation and AI leverage within the real estate agency Ma Résidence-Services.fr, specializing in senior residences.

➡️ Analysis of key processes (legal, prospecting, social media, document management, customer relations).

➡️ Comparison between simple automations and AI agents.

➡️ Estimated savings: up to 67 hours/month saved and €38,000 savings/year.

➡️ 3-phase transformation plan with prioritization of quick wins and ROI > 120% from the first year.

An operational, quantified, and actionable audit, designed to combine technological performance and relational excellence with a demanding senior clientele.

As a generalist AI consultant, my mission was to conduct a complete audit of their operations (from kitchen to dining room, including administrative and marketing functions) and their data infrastructure. My approach was holistic:

In-depth Business Understanding: I conducted interviews with management teams, managers, and key staff to grasp the specifics of the restaurant industry and identify daily "pain points."

Analysis of Operational Workflows: I mapped existing processes (order management, inventory, scheduling, customer interactions) to detect inefficiencies and repetitive tasks that were time and resource-intensive.

Data Evaluation: I analyzed the availability and quality of their data (past sales, reservations, supplier history, customer reviews) to determine their potential for AI exploitation.

Based on the audit, I proposed a strategic roadmap including several targeted AI solutions to transform their operations.