About Marc
French
Native or bilingual
English
Conversational
Experience
- RATPSenior Project ManagerJune 2023 - May 2024 (11 months)ContextManagement of project teams (2 project managers/10 developers) within the AGORA program, ensuring the operational maintenance of Paris metro stations.Responsibilities• Coordination of BUILD and RUN teams• Management of Logistics Mobility projects – management of mobile stores and HxGN EAM V12 migration (GMAO – equipment maintenance management)• Management of publisher/integrator interventions• Budget management (consumed/remaining), tracking of service provider invoices• Investment file for an OnPremise/SaaS migration project (€3.5 million)• Drafting of calls for tender and selection of profiles for project teams• Organization of scoping meetings• Preparation, facilitation, and reporting of program activitiesResults Achieved• Recruitment and organization of project teams• Deployment of the Logistics Mobility project• Launch of the HxGN EAM V12 migration projectEnvironment• Mantis, SharePoint, V-model
- MINISTERE DE LA JUSTICESenior Project ManagerNovember 2021 - April 2023 (1 year and 5 months)ContextManagement of project teams within a criminal proceedings dematerialization program. (Decentralized applications in 9 regions, across 250 jurisdictions - mainland France and overseas territories).ResponsibilitiesCoordination, planning, team management, incident management. Organization of Scrum events, implementation of metrics: BurnDown Chart, KPI.• Management of the NPP project (digitization of criminal proceedings): 13 people• Organizational: RACI, risk management, and steering committee (COPIL)• Management of service providers and service offerings• Technical obsolescence evolution, monitoring of infrastructure deployments• Preparation, facilitation, and reporting of DIT technical committee (COTECH) activities• Run: Maintenance in operational condition (MCO) of the application• Management of the NOE project: 3 people• Organizational: RACI, risk management• Management of service providers and service offerings• Run: Maintenance in operational condition (MCO) of the application (Scrum)• Management of the Cockpit (PPN program support and supervision unit): 3 people• Definition of the ticket processing workflow• Definition of KPIs• Supervision of N2 and N3 ticket management for the PPN program, incident statistics outputResults Achieved• Code correction, improvement of application security• Server renewal• Selection of a deployment tool• Implementation of the Safe methodology (agile)• Contract transition between 2 IT service companies• Automation of acceptance testing (SQUASH)EnvironmentJIRA, Confluence, SaFE methodology
- ECMASenior Project ManagerJune 2021 - October 2021 (4 months)ContextMaintenance in operational condition of the jedeclare.com website.Responsibilities• Improvement of the incident ticket management process• Monitoring of website evolutions• Monitoring of operational incidents• Monitoring of the Delivery phase with the service providerResults Achieved• Implementation of the interface with ARCO/AGIRC• Cleaning of ticketing databases• Implementation of measurement tools (website access time)EnvironmentMantis, V-model
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Education
- EPITAEPITA1994
- Computer Management BTSENS Bessieres1991
Certifications
- Product Owner & Scrum Masterludalab.org2024
- ITIL foundation V3ORSYS2012