Maoro D.

Versatile Employee – Supermarché Match

Participated in daily store activities to ensure a quality customer experience and the smooth operation of various departments.

Tasks and responsibilities:

Stocking shelves and replenishing inventory.

Checking product quality, expiration dates, and compliance.

Maintaining cleanliness and organization of shelves.

Greeting, assisting, and advising customers.

Assisting with deliveries and organizing merchandise.

Adhering to hygiene, safety procedures, and store standards.

Skills developed:

Customer service orientation, teamwork, rigor, organization, and responsiveness.

Completed a 2-year apprenticeship (CAP Pâtisserie). Learned pastry production techniques in an artisanal environment. Worked in compliance with hygiene and quality standards. Organized workstation and participated in inventory management. Continued employment as a salaried employee for 1 year after the apprenticeship. Enriching experience that allowed me to develop rigor, autonomy, and a sense of responsibility.

Seeking to explore an environment more focused on customer relations, I joined the fast-food industry. Customer reception, advice, and service in a high-traffic environment. Prepared orders in compliance with procedures and hygiene standards. Teamwork and priority management. Rapid advancement to trainer position after 6 months of seniority. Trained and supported new employees. Developed skills in management and customer relations.