Freelancer profile translated to English.
Back to original languageAbout Manuel
IT Project Manager & Salesforce Expert: From Scoping to Go-Live
IT Project Manager & Salesforce Expert with 10 years of experience, I work as a freelancer on two complementary fronts: IT project management (Technical & Functional Management · Scoping · Testing · Change Management) and advanced Salesforce expertise (Sales, Service & Data Cloud · Apex · LWC · Agentforce).
I take your projects from start to finish, from business needs to go-live.
What I concretely bring:
- Scoping & Functional Architecture: process analysis, custom solution design, alignment with business objectives
- Advanced Technical Expertise: Apex, LWC, Visualforce, advanced administration, complex API integrations
- Salesforce Data Cloud & AI: implementation of the Customer Data Platform, data unification, AI activation (certification in progress)
- Revenue Cloud: participation in a CPQ to Revenue Cloud Advanced migration, configuration of quote and billing flows
- Integrations: Talend, MCAE (ex-Pardot), Conga Composer, CTI API
- Optimization & RUN: audit of existing orgs, remediation, performance, governance
- Adoption & Change Management: +100 users trained, average adoption rate of 80% post-deployment
Certifications: Salesforce Administrator · Sales Cloud Consultant · Data Cloud Specialist (in progress)
Do you have a transformation project, an org to reorganize, or ambitions for Salesforce Data Cloud and AI? Let's talk.
English
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 15km), Bordeaux (up to 50km), Lyon (up to 50km), Marseille (up to 50km), Lille (up to 50km)
Experience
- Université Paris CitéSalesforce Administrator & AutomationPUBLIC SECTORJanuary 2022 - April 2026 (4 years and 3 months)Paris, FranceLong-term mission of administration and continuous optimization of the Salesforce platform within one of the largest French universities.
- Platform Administration — Management and configuration of the Salesforce environment, evolutionary and corrective maintenance
- Access Management — User administration, profiles, roles, and permissions
- Automation — Creation and optimization of workflows and flows for internal processes
- Data Quality — Control, cleaning, and ensuring data integrity
- Reporting — Design of reports and dashboards for monitoring and analysis
- Training — User support and guidance to maximize adoption
- SIWAYSenior Salesforce CRM ConsultantDIGITAL AND ITApril 2019 - January 2025 (5 years and 9 months)Paris, FranceSalesforce consulting and implementation missions for large accounts, mainly in financial services and the public sector.
- Business Analysis — Requirements gathering, writing functional specifications, and designing custom CRM solutions
- Process Automation — Creation of flows with Flow Builder and Process Builder to optimize customer workflows
- Data Management — Data migration, cleaning, and consolidation to ensure data integrity in Salesforce
- Training & Adoption — Facilitating training sessions to maximize user adoption
- Document Generation — Setting up automated templates with Conga Composer
- Marketing Automation — Support for implementing campaigns on Pardot
- AMS — Evolutionary and corrective maintenance, incident tracking
- ATELIER PHARESalesforce Technical-Functional ConsultantPUBLISHINGFebruary 2023 - April 2026 (3 years and 2 months)Paris, FranceSalesforce development and administration mission for a communication agency, with a strong technical focus.
- Apex Development — Creation of custom classes, triggers, and business logic
- Lightning Web Components (LWC) — Development of custom UI components to improve user experience
- Document Generation — Development of dynamic PDF quotes via Salesforce code
- Global Administration — Organization management, configuration, maintenance, and platform optimization
- Reporting — Creation of reports and dashboards for activity monitoring
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Education
- Master II in Luxury MarketingEIML Paris2014
- Salesforce CRM ConsultantFITEC Formation2015
Certifications
- Salesforce Administrator 201 CertificationSalesforce
- Salesforce Sales Cloud CertificationSalesforce