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Manuel PasiekaMP

Manuel Pasieka

AI Solution Architect

€800/day
Vienna, AT
15+ years

Average response time: 1 hour

About Manuel

I help DevOps teams and organizations turn AI concepts into production-ready systems.

My strength lies in bridging the gap between cutting-edge AI research and practical software
delivery — enabling teams to build reliable, scale able AI products faster and with less risk.

As an AI Solution Architect & Consultant with over 18 years of hands-on experience,

I focus on designing secure, high-impact AI platforms for Enterprises — particularly AI Agent systems based on
LLM and RAG workflows — while ensuring robust data protection and governance compliance.
  • English

    Native or bilingual

  • German

    Native or bilingual

Can work on-site
Vienna (up to 50km)

Experience

  • Misumi Europe GmbH & Motius GmbH
    AI Engineer
    July 2025 - Today (1 year and 1 month)
    Designing and building a next-generation NLP platform to accelerate customer service tickets.
    Through intelligent request analysis and routing, reducing average customer query response time by
    30%.

    - Architected a hybrid NLP system combining Large Language Models (LLMs) with traditional
    NLP pipelines for robust, explainable results.
    - Developed request classification and routing mechanisms to accelerate customer support
    teams in handling customer queries faster and more accurately.
    - Optimized LLM based data extraction and classification with context engineering.
    - Integrated the platform into customer service processes, reducing response times, and
    enhancing workforce efficiency.
    NLP LLM Amazon Web Services Grafana Kubernetes
  • CANCOM AUSTRIA AG
    AI SOLUTION ARCHITECT
    May 2024 - July 2025 (1 year and 2 months)
    Leading the design and implementation of a multi-tenant AI Agent platform for enterprises. Enabling
    employees and customers to access company knowledge through chat, while ensuring data
    governance and compliance.

    - Lead architect of an AI agent platform for enterprise knowledge management powered by
    LLMs and RAG.
    - Designed and implemented an extensible Python-based agent framework.
    - Architected retrieval pipelines with Azure AI Search for secure, high-performance access.
    - Built customer-specific RAG workflows and integration with enterprise systems.
    - Mentored junior developers and shaped team best practices.
    RAG Python AI Agent LLM Microsoft Azure
  • Kapsch TrafficCom AG
    AI Consultant
    May 2024 - December 2024 (7 months)
    Vienna, Austria
    Accelerating innovation initiatives with technical and strategic advice on how to apply generative AI
    to the creation of requests for proposals (RPF).
    - Acted as a trusted advisor to C-level executives, translating business needs into technical
    roadmaps and presenting ROI analyses for AI investment.
    - Strategic consulting on LLM integration in business processes.
    - Evaluated feasibility and ROI of LLM-driven prototypes.
    - Identified high-impact automation opportunities.
    - Proposed AI use cases to modernize workflows and optimize cost

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Education

  • MSc
    Universidad Internacional de La Rioja
    2019
    MSc
  • MSc
    Universidad Politécnica de Valencia
    2012
    MSc

Certifications

Categories