About Manuel
I help companies bring structure, clarity and execution to complex operations and projects.
With experience as COO and in companies like Cabify, Lime and Acciona, I lead cross-functional initiatives across operations, product and technical teams, ensuring alignment and delivery.
I typically support on:
- Project and program management
- Process optimization and operational efficiency
- Stakeholder coordination across teams
- Implementation of new systems, workflows and initiatives
I work end-to-end, from structuring strategy and workstreams to execution and delivery of measurable results.
Currently available for initial collaborations on Malt.
Spanish
Native or bilingual
English
Fluent
Can work on-site
Valencia (up to 50km)
Experience
- El Método RICOChief Operating OfficerSeptember 2024 - April 2025 (7 months)• Oversee overall company operations, ensuring process optimization and alignment with strategic goals.• Manage cross-functional teams to ensure effective execution of key projects.• Responsible for strategic planning, budget management, and critical operational decision-making.• Supervise the implementation of continuous improvement initiatives in daily operations and customer service quality.• Analyze key performance indicators (KPIs) to adjust strategies and enhance efficiency and productivity.
- El Método RICOProject ManagerJuly 2024 - September 2024 (2 months)• Managed cross-functional projects, ensuring effective collaboration among teams to achieve organizational objectives.• Implemented process improvements to optimize operational efficiency and enhance customer satisfaction.• Monitored key performance indicators to guide strategic decisions.• Coordinated with product and marketing teams to ensure alignment with company goals.
- ACCIONACity ManagerOctober 2019 - June 2022 (2 years and 8 months)Valencia, Spain• Planning daily activities and manage local staff.• Supervise and improve everyday activity.• Report daily incidents and activity results.• Manage relationships with suppliers and local partners.• Support in the definition and control of the local strategy.• Monitor compliance with procedures and regulations in the service activity.
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Education
- Graduate Certificate (PGCert)ESIC: Business & Marketing School2017Graduate Certificate (PGCert)
- Certificate of Higher Education (HNC), Administration of Computer SystemsI.E.S. Dr. Lluís Simarro2011Certificate of Higher Education (HNC), Administration of Computer Systems