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Manuel FerroMF

Manuel Ferro

PMO Manager

€272/day
Lisbon, PT
8-15 years

Average response time: 1 hour

About Manuel

Highly experienced and qualified professional with several years of experience in technical Project Management, as well as translation and documentation management. Experience in IT solutions, developing software, network technologies and online tools.
Excellent ability to organize and lead projects. Team player willing to help others and share knowledge with the team. Good presentation and communication abilities when dealing with people from different cultures and backgrounds, experience working in international teams and projects
  • Portuguese

    Native or bilingual

  • English

    Fluent

  • French

    Conversational

  • Spanish

    Basic

Can work on-site
Lisbon (up to 50km)

Experience

  • Instituto de Gestão Financeira e Equipamentos da Justiça (IGFEJ)
    Match Profiler Project Manager/PMO
    DIGITAL AND IT
    May 2023 - Today (3 years and 3 months)
    Lisbon, Portugal
    • • Support to PMO
    • o Contributed to the successful adoption of agile and flexible project management methodologies based on PMBOK, increasing efficiency and adaptability across heterogeneous projects
    • o Enabled Project Managers to optimize planning and monitoring by adapting the internal project management tool for both physical execution and financial tracking
    • o Helped strengthen financial control of projects using the S-Curve analysis, ensuring accurate forecasting of cost evolution, budget performance and scheduling of expenditures
    • o Suggested and implemented strategies to standardize the representation of highly heterogeneous projects (from equipment acquisition to cross-sector Justice IT systems), improving comparability and reporting consistency
    • o Delivered regular progress reports to senior stakeholders across the Ministry of Justice (DGPJ, DGAJ, DGRSP, PJ, Secretariat of State for Justice), fostering transparency and informed decision-making
    Strategic planning Stakeholder Management Public Sector Reporting Coaching
  • Alterscript, Lda
    Project Manager/Business Service Manager
    DIGITAL AND IT
    December 2008 - April 2023 (14 years and 4 months)
    Lisbon, Portugal
    • • Project management for IBM and other Clients
    • o Budgeting over the initial plan for approval by the Product Owner
    • o Adapting to multiple methodologies and frameworks (eg: Waterfall, Agile, Scrum)
    • o Cost control and approval of vendor invoicing
    • o Planning schedules and time frames for on-time delivery
    • o Resource allocation and logistics planning
    • o Proactive analysis of KPIs to identify and mitigate potential risks
    • o Management of remote teams located in Portugal, Spain and France
    • • Implementation of new tools and interim processes
    • o Adapting and implementing new tools (proprietary tools) and processes to support and accommodate Clients specific needs and methodologies
    • • Managing day to day business
    • • Designing and proposing new solutions and processes to Clients
    • • Development (Java, Python, Javascript, HTML, CSS)
    • o Continuous refresh of IT knowledge allowing a better understanding of the teams needs and faster obstacles overcoming
    • • Software Localization/Translation for IBM
    • • Quality Control and Testing
    Project Management Administrative and Financial Manager Team management International Teams Management Scrum
  • Outsourcer in IBM
    Project Manager | IT Vendor Management & Testing Logistics
    DIGITAL AND IT
    April 2004 - April 2012 (8 years)
    Lisbon, Portugal
    Project Manager (External Consultant / Vendor Management) | IBM
    • Vendor Ecosystem Management: Managed and evaluated the performance of strategic external suppliers specializing in localization and quality assurance (QA) testing services for IBM.
    • Logistics & On-Site Operations: Coordinated all end-to-end logistics for hardware/software testing execution at IBM facilities in Portugal, ensuring optimal resource allocation and zero downtime.
    • Cross-Border Reporting & Stakeholder Alignment: Acted as the primary point of contact in Portugal, maintaining seamless alignment and direct reporting to the regional IBM Service Manager based in Barcelona (managing operations for both Portugal and Spain).
    • SLA & Compliance Monitoring: Ensured all external vendors strictly adhered to IBM's corporate standards, strict delivery timelines, and Service Level Agreements (SLAs).
    • Process Coordination: Streamlined communication channels between external providers and internal teams to minimize bottlenecks in the testing cycle.
    Project Management Vendor Management Compliance Process facilitation Communication

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Education

  • Cert Prep: Scrum Master
    Cert Prep: Scrum Master
  • Verified Certificate for Applied Scrum for Agile Project Management
    edX
    Verified Certificate for Applied Scrum for Agile Project Management

Certifications

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