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Manon S.MS

Manon S.

Digital Communication Assistant đŸ‘©â€đŸ’»

€300/day
Bordeaux, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Manon

Looking for a reliable person to manage your daily administrative tasks and digital communication, autonomously? I'm here for that. 💃

With a Master's degree in Digital Communication and experience developed across 3 continents, I work with entrepreneurs, freelancers, and small businesses that need versatile, responsive, and bilingual (French/English) support.

// What I can do for you //

Administrative Assistance

‱ Email and calendar management
‱ Appointment and travel coordination
‱ Document and report writing
‱ Audio transcription
‱ Multichannel customer support (email, chat, phone)

Digital Communication

‱ Social media management and community management
‱ Newsletters: creation, writing, performance tracking
‱ Blog post and web content writing
‱ Editorial calendar and content creation
‱ Proofreading and editing (French and English)
‱ Depending on your location: photo shoots for turnkey content creation

Versatile and enthusiastic, I enjoy getting involved in creation projects and supporting their evolution. I would be delighted to discuss yours with you. đŸ€
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Onepilot - Alan
    Customer Relations Officer
    HEALTH AND WELLNESS
    October 2024 - Today (1 year and 10 months)
    Client: Alan
    Sector: Health & Wellness

    Multichannel customer support.
    Level 2 agent specializing in reimbursements, affiliations, billing, and health insurance contracts.
    Management of complex cases with rigor and discretion.
    Contribution to the quality team and process improvement.
    Customer Care Quality Case Management Multichannel Support Customer Support
  • Auto Entreprise
    Digital Communication Assistant
    CONSULTING AND AUDITS
    January 2021 - Today (5 years and 7 months)
    Various missions for several clients: community management, content creation, writing, proofreading and editing, social media management, and administrative support.

    Clients: DMB Marketing, JR Interior Design, Équilibre Corporel, Samantha Breathwork

    Community Management Content Creation SEO Writing Proofreading and Editing Virtual Assistance
  • Anita La Sainte
    Virtual Assistant
    ARTS AND CRAFTS
    November 2022 - August 2025 (2 years and 9 months)
    Complete management of the inbox and client communications, coordination of the schedule and appointments.
    Management of the Instagram account (21.5k followers): content creation, posts, and community management.
    On-site support for photo and video shoots for social media.
    Virtual Assistant Schedule Management Email Management Community Management Content Creation

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Education

  • Master Digital Manager
    ISEG Marketing & Communication School
    2017
    Master Digital Manager Formation aux métiers de la communication digitale et des nouvelles stratégies des marques Bordeaux, France

Skill set

Categories

  • Other