About Manon
French
Native or bilingual
English
Fluent
Experience
- Onepilot - AlanCustomer Relations OfficerHEALTH AND WELLNESSOctober 2024 - Today (1 year and 10 months)Client: AlanSector: Health & WellnessMultichannel customer support.Level 2 agent specializing in reimbursements, affiliations, billing, and health insurance contracts.Management of complex cases with rigor and discretion.Contribution to the quality team and process improvement.
- Auto EntrepriseDigital Communication AssistantCONSULTING AND AUDITSJanuary 2021 - Today (5 years and 7 months)Various missions for several clients: community management, content creation, writing, proofreading and editing, social media management, and administrative support.Clients: DMB Marketing, JR Interior Design, Ăquilibre Corporel, Samantha BreathworkâŠ
- Anita La SainteVirtual AssistantARTS AND CRAFTSNovember 2022 - August 2025 (2 years and 9 months)Complete management of the inbox and client communications, coordination of the schedule and appointments.Management of the Instagram account (21.5k followers): content creation, posts, and community management.On-site support for photo and video shoots for social media.
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Education
- Master Digital ManagerISEG Marketing & Communication School2017Master Digital Manager Formation aux métiers de la communication digitale et des nouvelles stratégies des marques Bordeaux, France
Skill set
Categories
- Other