Manon R.

Within a dedicated team, I manage the end-to-end experience of speakers and media attending HumanX, a leading AI-focused tech conference. I oversee all aspects of their participation: from onboarding and communications to onsite logistics and post-event follow-up, ensuring a seamless and high-quality experience aligned with the event’s brand and goals.

Key learning: balancing high-touch personalized service with scalable process automation to deliver an exceptional experience at a large, fast-paced international tech event.

HumanX is a premier AI and technology conference that brings together global leaders, innovators, investors, and media to explore the future of artificial intelligence. The event features cutting-edge talks, networking opportunities, and showcases the latest advancements shaping the tech industry.

As part of a dedicated team of 4, my primary responsibility was to provide meticulous, personalized support to Web Summit’s top-tier speakers, journalists, and investors, ensuring they received a seamless, premium experience at both physical and virtual events. This included managing all aspects of their participation: from speaking engagements, media interactions, networking, marketing, and legal considerations, to logistics such as security, accreditation, travel & hotel arrangements, and meeting room allocations. I typically managed up to 60 VIPs per event, including globally recognized CEOs and founders, Hollywood celebs, artists, international political figures, and prominent editors-in-chief.

Beyond event execution, I focused on continuously enhancing processes and elevating the service delivered to key attendees. This involved cross-team collaboration on projects like optimizing the networking experience for speakers, refining scheduling tools to improve team efficiency around the conference agenda, automating spreadsheets and data workflows, and producing comprehensive post-event reports.

Web Summit is one of the world’s largest and most influential technology conferences. Founded in 2009, it brings together thousands of startups, investors, media, and industry leaders annually across global locations like Lisbon, Toronto, Rio, Doha (Qatar) & Hong Kong. Known for its cutting-edge content and networking opportunities, Web Summit connects the tech ecosystem to drive innovation and growth worldwide.

These events attract more than 71,000 attendees, 1,200+ speakers, 2,500+ journalists, and 100+ VIPs annually.

Within a 2-person team, I coordinated high-profile corporate business events at Dublin’s Center for Innovation (The Dock), working closely with the CEO’s office and a global network. I managed events such as Board of Directors, Global Management Committee, and C-level meetings for up to 120 attendees, lasting 1–3 days, with up to three events weekly.

My responsibilities included sourcing luxury venues (5-star hotels, Michelin-starred restaurants), budgeting and invoicing, contract review with legal and procurement teams, scheduling, and onsite support covering VIP transportation, logistics, security, and last-minute needs. I also provided logistics and onsite assistance for the French team’s events in Paris.

Beyond event planning, I developed tools to improve operations, including a Dublin welcome guide, detailed floormaps of meeting rooms to enhance communication and setup efficiency, and various tutorials for the wider team. This role strengthened my ability to work within international teams and adapt to new cultures and ways of working.

Accenture is a global professional services company specializing in strategy, consulting, digital, technology, and operations. It helps organizations improve performance and drive innovation across industries worldwide.