Manon M.

- Community management & local visibility (Instagram & Google)

- Structuring of processes and implementation of internal tools

- Private events: quotes, logistics, space arrangement

Barmaid: bar service, stock management, and deliveries

Results: opening on December 2nd · fully booked every evening · implementation of a 2nd service · 5,900+ Instagram followers · 200+ Google reviews

Joint venture created by Orange and Publicis.

Project Management:

- Full project steering, stakeholder coordination, management and monitoring of multiple projects simultaneously.

- Management and loyalty of a client portfolio, operational monitoring, and contribution to product improvement.

- Writing documentation (FAQ, procedures, checklists).

Communication and Customer Relations:

- Interaction with clients, service providers, partners, and internal departments, advice to organizers, event monitoring.

- Management of customer satisfaction, training and support for clients, consideration of client feedback for product improvement and impact measurement.

- Writing FAQs and the user guide for the tool, available on the support.voila.live website, daily website updates.

Production and Technical:

- Audiovisual production, scriptwriting/run-of-show preparation, technical tests, audiovisual production via our integrated digital studio for up to 12 remote participants.

- Product knowledge for client training, contribution to product improvement with technical teams (Product Owner, Developers, UX/UI Designers).

Sales:

- Preparation of quotes and invoices.

- Writing of General Terms and Conditions of Sale and Use (GTCS).

- Involvement in writing the commercial offer catalog.

Clients: Orange, Publicis Groupe, Enedis, AWS, Heineken, bioMérieux, Les Mousquetaires, Actemium...

Ubisoft Press Conference:

- Management of a press conference for 50 people

- Organization of a press trip for 30 journalists

- Management and monitoring of the press conference budget

- Research, selection, and coordination with various service providers (caterer, hotel, restaurant, production team)

- Writing of a performance report and post-mortem

- Logistical organization and space layout

Games Developer Conference (GDC):

- Management of Ubisoft's presence (brief creation, retroplanning, follow-up on other teams' progress)

Corporate Press Event:

- Management of a Live Stream in coordination with IT and PR teams

- Stage design realization

- Coordination and logistics with speakers and teams

- Preparation of the run of show

- Writing of a report and post-mortem

Ubisoft Forward:

- Internal SharePoint management

- Tender monitoring

- Preparation and tracking of budget files (Excel)

- Writing of 'project updates' for the broadcast platform

Showcasing game releases internally:

- Preparation and design of digital activities

- Organization of contests

- Creation of graphic materials (emails, visuals)

Benchmark:

- Performance of benchmarks for event venues in Paris

- Competitive benchmarking