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Manon MaillartMM

Manon Maillart

Outsourced administrative and accounting management

€350/day
Éguilles, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Manon

Administrative manager, I support companies, freelancers and training organizations in structuring their operations, optimizing their processes and securing their back-office.

I handle essential but time-consuming tasks: administrative management, tenders, client follow-up, procedures, pre-accounting, quotes - invoicing and reminders, drafting (minutes - general meetings - training materials - etc.)

I also support training organizations, freelancers and SMEs in obtaining Qualiopi certification, as well as in the administrative and financial structuring of training programs. I handle the setup and monitoring of funding (CPF, OPCO, FSE, public funding), particularly for organizations without a dedicated HR or administrative department.

My training courses are practical, solution-oriented and directly applicable in the field, with a clear objective: to relieve your mental load and save you time so you can focus on your core business and the development of your revenue.

My strength lies in a pragmatic and structured approach with a real understanding of field challenges. I quickly identify friction points, implement simple and effective tools, and secure processes to sustainably improve operational performance.

Do not hesitate to contact me to discuss your challenges and define a tailored support plan together.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

  • Japanese

    Basic

Can work on-site
Éguilles (up to 30km), Marseille (up to 30km)

Experience

  • T&M Solutions
    Back Office Manager - Support for Qualiopi and training financial arrangements
    HUMAN RESOURCES
    December 2025 - Today (6 months)
    Éguilles, France
    I support companies, SMEs, freelancers and training organizations in structuring and securing their administrative and operational organization.
    My role is to ensure process reliability, make the activity compliant and fundable when necessary, and then transmit methods to enable teams to gain autonomy.

    Consulting & Administrative Structuring
    Back-office organization and management
    Structuring and optimizing administrative and internal processes
    Complete outsourced administrative management (client/supplier/partner files, emails, mailings, calendars, events, campaigns, drafting materials/templates/procedures, etc.)
    Invoicing, reminders, cash flow monitoring, reporting and pre-accounting
    HR management (monitoring leave/sick leave/staff evaluations/skills development/individual or collective training paths)
    Tender management (Drafting - monitoring - implementation - closing and Chorus invoicing)

    Qualiopi & Training Funding Support
    Support for obtaining and maintaining Qualiopi certification
    Administrative and documentary structuring compliant with the standard
    Operational support for training funding schemes: CPF, OPCO, FSE
    Setup and monitoring of funding applications
    Support for freelancers and SMEs without an HR department in administrative training management

    Training & Knowledge Transfer
    Support for managers and teams in their professional practices
    Structuring work methods and internal organizations
    Knowledge transfer to enhance autonomy
    Formalization of internal processes, materials and tools
    Financial arrangements for CPF, FSE, OPCO training Administrative management Qualiopi support Rigor and organization Back office
  • MANON MAILLART
    Seasonal Rental Furnished Property Manager
    TRAVEL AND TOURISM
    March 2021 - Today (5 years and 3 months)
    La Ciotat, France
    🏡 Operational & Administrative Management
    Complete concierge service: listing management (publication, optimization), reservation scheduling, and client follow-up.
    Customer service & After-sales service: communication with tenants, managing arrivals/departures, and assistance during their stay.
    Inventory & consumables management: tracking supplies (linens, cleaning products, equipment).
    Maintenance & repairs: coordinating and performing cleaning, minor repairs, and routine maintenance between rentals.

    🛠 Optimization & Renovation
    Continuous property improvement: maintenance work, renovation, and interior/exterior development.
    Landscaping & pool maintenance: management of green spaces, maintenance, and optimization of equipment.
    Profitability optimization: rate adjustments, occupancy rate strategies, and competitive analysis.

    📈 Development & Strategy
    Marketing strategy: listing positioning, property showcasing, and client review management.
    Maximizing occupancy rate: adjusting prices and offers according to seasonality.
    Booking platform management: listing optimization and performance monitoring.
    Customer relations English Landscaping seasonal rental Optimization
  • CAP ELAN FORMATION
    Administrative & Communication Manager
    EDUCATION AND E-LEARNING
    September 2018 - November 2025 (7 years and 2 months)
    Marseille, France
    💼 Administrative & Back-Office Management
    Supervision of training back-office: management of client companies, trainees, and trainers, session monitoring, closing, and invoicing.
    Administration of pedagogical and e-learning materials, file tracking, and digital archiving.
    Training center management: supplier coordination, work monitoring, and internal logistics.
    Process optimization and compliance: improvement of documentary templates (Qualiopi, CPF, OPCO, public procurement), electronic signature, and file digitalization.

    📢 Digital Strategy & Communication
    Development and management of digital strategy on Instagram, Facebook, and LinkedIn.
    Creation and distribution of monthly mailings (newsletters, promotional campaigns, performance tracking and analysis).
    SEO and digital management: backlinking, netlinking, natural referencing, client review management, and website updates.
    Competitive intelligence & trend analysis to adjust communication and develop engaging content.

    📊 Management & Skills Development
    Supervision and training of an administrative team of 3 people, including an apprentice in project management.
    Monitoring of individual and collective objectives, support, and skills development.
    Administrative management Training Tutoring Customer service Instructional design

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Education

  • Professional Bachelor's Degree in Ecotourism Design and Management
    IMIS ESTHUA
    2005
    Licence professionnelle Concepteur et Animateur Ecotourisme
  • BTS in Local Tourism Promotion and Management
    ISMC La Cadenelle Marseille
    2004
    BTS Animation et Gestion Touristiques Locales

Skill set

Categories