Freelancer profile translated to English.

Description

Specializing in carrier dispute management, I help companies reduce costs associated with delays and damages by ensuring prompt and efficient claim processing. With in-depth expertise in order tracking, logistics budget management, and coordination with carriers and internal teams, I guarantee improved operational flow and enhanced customer satisfaction.

My added value lies in my ability to anticipate risks, negotiate diplomatically, and optimize processes to limit financial impacts. I work on projects involving logistics flow management, claim process improvement, and precise reporting, tailored to the needs of transport and distribution companies.

Industry field of expertise

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Bobochic Paris
Carrier Dispute Management Officer
E-COMMERCE
January 2024 - Today (2 years and 5 months)
Vincennes, France
Order management, delivery tracking, and carrier dispute resolution. I was also responsible for managing the logistics budget, while collaborating with internal teams to ensure good coordination and operational flow.
La Forêt Maurepas
Rental Management Assistant
REAL ESTATE
September 2022 - December 2023 (1 year and 3 months)
Maurepas, France
. Responsible for monitoring maintenance work, managing claims and litigation. I drafted rental agreements and administrative documents while ensuring communication with tenants and owners.
2LserviceArchitecture
Architecture Assistant
ARCHITECTURE AND URBAN PLANNING
January 2022 - August 2022 (7 months)
Monitoring construction site progress, answering phone calls, filing, drafting correspondence.