About Manon
French
Native or bilingual
Spanish
Conversational
English
Fluent
Experience
- Crédit Agricole TitresCustomer AssistantNovember 2017 - Today (8 years and 7 months)Mer, France• · Managing and monitoring customer relations remotely◦ · Creating and processing customer files, ensuring compliance with onboarding procedures• · Reference person for Predica transfers, skills=[]
- Pacifica HumanisCustomer AdvisorDecember 2016 - October 2017 (10 months)Route de la Chaussée Saint-Victor, Villebarou, France• · Advising and supporting clients, banking advisors, and health professionals, by analyzing needs and proposing suitable solutions◦ · Handling complaints, skills=[]
- Nespresso ActicallCustomer Advisor B to C and B to BDecember 2014 - March 2015 (3 months)41000 Blois, France• · Identifying customer needs, handling complaints, and processing requests◦ · Assisting and supporting on machine usage◦ · Supporting and training new employees., skills=[]
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Education
- Degree in Event Creation and Management (equivalent to a Bachelor's degree)Institut Charles Peguy2014Graduat en création et gestion d'évènements (équivalent licence)
- BTS in Local Tourism Animation and ManagementLycée des métiers de l'hôtellerie et du tourisme2011BTS Animation et Gestion Touristiques Locales
Categories
- Other