Manon Huet, Customer Assistant

Freelancer profile translated to English.

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Languages

French
Native or bilingual
Spanish
Conversational
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Crédit Agricole Titres
Customer Assistant
November 2017 - Today (8 years and 7 months)
Mer, France
• · Managing and monitoring customer relations remotely
◦ · Creating and processing customer files, ensuring compliance with onboarding procedures
• · Reference person for Predica transfers, skills=[]
Pacifica Humanis
Customer Advisor
December 2016 - October 2017 (10 months)
Route de la Chaussée Saint-Victor, Villebarou, France
• · Advising and supporting clients, banking advisors, and health professionals, by analyzing needs and proposing suitable solutions
◦ · Handling complaints, skills=[]
Nespresso Acticall
Customer Advisor B to C and B to B
December 2014 - March 2015 (3 months)
41000 Blois, France
• · Identifying customer needs, handling complaints, and processing requests
◦ · Assisting and supporting on machine usage
◦ · Supporting and training new employees., skills=[]

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Signup to reveal

Degree in Event Creation and Management (equivalent to a Bachelor's degree)
Institut Charles Peguy
2014
Graduat en création et gestion d'évènements (équivalent licence)
BTS in Local Tourism Animation and Management
Lycée des métiers de l'hôtellerie et du tourisme
2011
BTS Animation et Gestion Touristiques Locales

Other