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Manon FrantzMF

Manon Frantz

Administrative Assistant & Medical Secretary

€200/day
Sélestat, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Manon

Administrative and medical secretarial support


👋 Does admin bore you? I find it exciting!

You send ➡️ I execute

Is admin overwhelming you? Do you have better things to do than chase invoices, format documents, or deal with paperwork? Perfect, that's exactly my job.
⏳ Save time: entrust your administrative tasks to me and focus on what matters most, your business.

What I can do for you:

📂 Document Management
Writing, formatting, creating templates, filing...

✍️ Daily administrative support
Data entry, typing reports, file tracking, customer follow-ups...

💰 Tracking your billing
Sending invoices, bank reconciliations, overdue payment reminders, tracking spreadsheets.

🏥My advantage: I speak medical!
Doctors, healthcare professionals: I understand you. I work daily in a multidisciplinary medical center (8 specialties), so I master:
  • Typing medical reports
  • Medical correspondence
  • Patient file management (professional secrecy and GDPR)
🛠️ My tools
Doctolib, Maidis, Pack Office... and I adapt to yours!

💡 My way of working
Organized, responsive, discreet. One-off mission or regular support: I adapt to your pace.

Currently pursuing a diploma in medical secretarial studies. Beyond my qualifications, it's through daily practice that I've developed some of my skills which I now use to help you.

📌Important:this list is not exhaustive!
Have a specific need? Let's talk about it. I am flexible and love finding tailored solutions.

📩 Have an administrative project dragging on? Feeling overloaded? Contact me, let's discuss it!
See you soon ✨
Manon
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Groupe VYV
    Medical Social Assistant Secretary
    September 2025 - Today (9 months)
    • General administrative and organizational management of a structure independently
    • Coordination and optimization of complex schedules, planning and prioritization of appointments
    • Professional telephone reception and handling of requests with various stakeholders
    • Writing, formatting, and tracking of professional and administrative documents
    • Management, tracking, and updating of administrative files in compliance with confidentiality
    • Daily use of professional software and office tools
    • Administrative follow-up of billing and payments (reminders, adjustments)
    • Management of written communication: letters, emails, follow-ups, and exchange tracking
    Request Processing Proficiency in Office Tools Database Updates Filing and Archiving Communication Management
  • Boulanger
    Customer Advisor
    September 2020 - September 2025 (5 years)
    • Administrative management of cash operations, billing, and payment tracking
    • Processing and administrative follow-up of after-sales service (after-sales) files
    • Management of financing files and customer support for administrative procedures
    • Multichannel customer relations: reception, advice, handling requests and complaints
    • Writing, updating, and tracking customer documents and files
    • Email processing
    • Preparation, sending, and tracking of quotes and purchase orders
    • Compliance with internal procedures, deadlines, and conformity rules
    Customer Relations Customer File Management Complaint Management Quotes and Invoicing Letter/Email Writing

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Education

  • Medical Secretary
    Grandjean
    2026
  • BTS Management of Commercial Units
    Omnis
    2018

Skill set

Categories

  • Other