About Manon
Administrative and medical secretarial support
- Typing medical reports
- Medical correspondence
- Patient file management (professional secrecy and GDPR)
French
Native or bilingual
English
Fluent
Experience
- Groupe VYVMedical Social Assistant SecretarySeptember 2025 - Today (9 months)
- General administrative and organizational management of a structure independently
- Coordination and optimization of complex schedules, planning and prioritization of appointments
- Professional telephone reception and handling of requests with various stakeholders
- Writing, formatting, and tracking of professional and administrative documents
- Management, tracking, and updating of administrative files in compliance with confidentiality
- Daily use of professional software and office tools
- Administrative follow-up of billing and payments (reminders, adjustments)
- Management of written communication: letters, emails, follow-ups, and exchange tracking
- BoulangerCustomer AdvisorSeptember 2020 - September 2025 (5 years)
- Administrative management of cash operations, billing, and payment tracking
- Processing and administrative follow-up of after-sales service (after-sales) files
- Management of financing files and customer support for administrative procedures
- Multichannel customer relations: reception, advice, handling requests and complaints
- Writing, updating, and tracking customer documents and files
- Email processing
- Preparation, sending, and tracking of quotes and purchase orders
- Compliance with internal procedures, deadlines, and conformity rules
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Education
- Medical SecretaryGrandjean2026
- BTS Management of Commercial UnitsOmnis2018
Skill set
Categories
- Other