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Manon FifiMF

Manon Fifi

Marketing Consultant

€500/day
Dubaï, AE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Manon

I support e-commerce and lifestyle brands in the creation, structuring, and development of their marketing ecosystem, with a strategic, creative, and performance-oriented approach.

My expertise covers the entire marketing funnel, from global strategy to operational execution: Shopify store management and optimization (back-end, product listings, SEO copywriting, customer journey optimization), CRM setup and management (emailing, SMS, and WhatsApp), Meta Ads campaigns, collaborations with influencers, as well as the creation of visuals and marketing content.

I also work on building comprehensive marketing strategies based on market analysis, audience understanding, and brand positioning. My experience in an international environment within a major brand like IKEA has allowed me to develop strong strategic rigor and an omnichannel marketing vision.

As a freelancer, I have supported several e-commerce brands in their growth by combining operational execution and performance optimization. This includes managing loyalty programs, developing advanced CRM strategies, and analyzing e-commerce data to optimize key KPIs such as AOV, LTV, conversion rate, retention, and ROAS.

My approach is based on a 360° vision of marketing: understanding the brand, structuring its acquisition, optimizing conversion, and strengthening loyalty to build sustainable and coherent growth.

My goal: to help brands grow in a structured way by creating high-performing, coherent marketing ecosystems designed for the long term.
  • French

    Native or bilingual

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • IKEA
    Marketing Manager
    RETAIL (SMALL BUSINESS)
    March 2023 - November 2024 (1 year and 8 months)
    Arlon, Belgium
    At IKEA, I worked on 360° marketing assignments combining strategy, coordination, and operational execution, with a strong omnichannel dimension.

    I was responsible for the management and coordination of in-store events to enhance customer experience and brand visibility. This included organizing local campaigns, event communication, and collaboration with various partners and internal teams.

    I also managed collaborations with influencers and content creators, from selecting profiles to monitoring campaigns and their consistency with the brand image.

    My role also covered digital marketing and customer communication through:
    • creation and monitoring of emailing campaigns,
    • website updates and optimization,
    • in-store communication coordination,
    • creation and adaptation of visual and marketing materials,
    • monitoring of promotional and seasonal campaigns,
    • management of the IKEA Family loyalty program.

    This experience allowed me to develop a global marketing vision, combining customer experience, brand image, communication strategy, and performance.
    Customer Relationship Management (CRM) Project Management Emailing website management Loyalty Programs
  • Ecommerce
    Marketing Manager
    E-COMMERCE
    January 2025 - Today (1 year and 7 months)
    Dubaï, United Arab Emirates
    As a freelancer, I supported several e-commerce brands in managing and developing their digital marketing ecosystem with a growth and performance-oriented approach.

    My missions covered complete Shopify management (back-end, product listings, site optimization, SEO copywriting), as well as CRM through emailing, SMS, and WhatsApp strategies aimed at acquisition, loyalty, and customer experience optimization. I also participated in managing loyalty and retention programs.

    I was involved in Meta Ads campaigns, influencer marketing, content and creative creation via Canva, as well as marketing project coordination and monitoring.

    A significant part of my work was dedicated to analyzing e-commerce data and optimizing performance (AOV, LTV, conversion, retention, ROAS) to sustainably improve the growth of the supported brands.
    E-commerce CRM Meta Ads Shopify Expert Copywriting

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Education

  • Marketing & Management Bachelor
    HELMo
    2021
    Marketing, communication et management

Skill set

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