Freelancer profile translated to English.
Back to original languageAbout Manon
Do you need to better understand your users to make more informed product decisions? I am an UX Researcher with 3 years of experience, including over 2 years in financial and banking services (BNP Paribas, Boursorama).
I work on qualitative and quantitative research projects: user interviews, concept testing, usability testing, focus groups, with actionable deliverables for your product and design teams.
I particularly support organizations where UX Research is still being structured or developed, by laying the foundation for solid practice and a user-centered culture.
Available for freelance missions in Paris and remotely.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- INTM | Mission BNP Paribas PaceUX Research ConsultantBANKING AND INSURANCEJanuary 2026 - May 2026 (4 months)Paris, FranceEnd-to-end early stage concept test conducted over 4 months: recruitment, moderation of 22 sessions, full coding and analysis. Experimented with integrating Copilot into a qualitative workflow and produced a reusable usage repository for the team.Delivered recommendations and weak signals to inform group-level investment decisions.
- BoursoramaUX ResearcherBANKING AND INSURANCEApril 2024 - January 2025 (9 months)92100 Boulogne-Billancourt, FranceSole UX Researcher in the company, responsible for strategy and user research on the mobile app. Conducted 12+ projects involving 400+ participants on key customer journey topics (UI redesign, subscription process, full mobile). Created and deployed an UX Repository on EnjoyHQ to centralize insights and strengthen product-design collaboration.
- BNP Paribas Personal FinanceUX ResearcherBANKING AND INSURANCESeptember 2022 - September 2023 (1 year)92300 Levallois-Perret, FranceMember of a newly created UXR team, contributed to structuring the methods and indicators of the research function. Implemented UX KPIs (AttrakDiff) and facilitated prioritization workshops with product teams. Conducted 16+ projects with over 500 users to support strategic decisions.
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Education
- Master UX Management & Innovation StrategySup de pub2023Master UX Management &
- Bachelor Communication & Marketing StrategySup de pub2020Bachelor Communication &