About Manon
French
Native or bilingual
English
Basic
Experience
- New RulesAccount ManagerEDUCATION AND E-LEARNINGMarch 2022 - Today (4 years and 5 months)Saumur, FranceNew Rules is a Professional Training organization.I hold the position of Account Manager within this company.Here are the different tasks I perform:- Administrative management of training files (Creation, Completion, and tracking of files)- Creation of Agreements for trainees- Customer support- Mailbox management- Proofreading and document correction- Database data entry
- MC LEARNINGCustomer Support OfficerEDUCATION AND E-LEARNINGSeptember 2021 - April 2024 (2 years and 8 months)Saumur, FranceMC LEARNING specializes in the field of continuing adult education.As a Customer Support Officer within this company, I performed the following tasks:- Data entry and tracking of trainee training files- Messaging Management- Tracking of quotes and invoices- Extraction of emails from a CRM and a Chat- Transcription of a video- Customer database data entry- Sorting, arrangement, and archiving of documents
- Agence DebordData Entry from Excel to an Online Back OfficeDIGITAL AND ITSeptember 2021 - October 2021Saumur, FranceWeb Agency specializing in website creation and application development.- Data entry of approximately 1100 contents (testimonials) from an Excel file into an online back office
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Education
- Pre-qualification in Office Trades in a Pedagogical Training CompanyGreta de l'Anjou - Saumur Site2015Entreprise d'Entraînement Pédagogique "Terre de Saveurs" du Greta de l'Anjou Formation alliant Cours (Mathématiques, Comptabilité) et simulation d'entreprise. Plusieurs postes expérimentés : - Assistante Commerciale / E-commerce - Assistante Achats - Secrétariat - Comptabilité
- Master 1 Psychology LevelUniversity of Angers2013Année non validée de Master 1 Sciences Humaines et Sociales Mention Psychologie à l'UFR Lettres, langues et sciences humaines de l'Université d'Angers
Certifications
- Using Word Processing Software - Word 2019ICDL2022
- Using Spreadsheet Software - Excel 2019ICDL2022