Freelancer profile translated to English.

Description

Having worked for 5 years for large companies in France (head office with over 1000 employees) in the e-commerce sector (marketplace), I am used to working in content writing, publishing on social media, assisting customers, and presenting reports with figures.

I worked as a reverse marketplace project manager where I had to create the entire catalog on Mirakl.

Having worked for 5 years for large companies in France (head office of +1000 employees) in the e-commerce sector (specifically in the field of marketplaces), I have solid knowledge in content writing, social media publishing, customer assistance, as well as presenting financial reports.

During these experiences, my main tools were Mirakl, Lengow, Izberg, Excel (advanced level)

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

BUT
Account Manager Reverse - Project Management
February 2022 - January 2024 (1 year and 11 months)
Émerainville, France
Monitoring store performance (sales targets, commercial operations) Setting up and creating regular reports on commercial and technical performance for management and teams Technical flow maintenance (Lengow flow configuration, Mirakl product sheet completeness, error report verification) Monitoring KPIs and store quality and implementing action plans with customer service teams Project Management: Web project development Projection and feasibility (technical, commercial) Preparing and leading project meetings Monitoring and controlling project progress
GIFI
Account Manager / Marketplace GIFI
October 2020 - January 2022 (1 year and 3 months)
Villeneuve-sur-Lot, France
Management of the Gifi.fr marketplace
- Development of GiFi.fr supplier activity (assortment, promotions, operational performance, traffic generation)
- Analysis of performance indicators and service quality
- Proposal for evolution and development axes
- Analysis and targeting of markets to develop
- Search for new sellers and contact
- Integration and online launch of new partners on the platform
- Creation, implementation, and coordination of the annual commercial action plan
- Configuration of commercial operations and homepage updates (marketing brief / HTML)
- Marketing and acquisition brief to teams and service providers
GIFI
Purchasing Assistant
September 2017 - February 2019 (1 year and 5 months)
Villeneuve-sur-Lot, France

- Order entry and follow-up (France / Asia)
- Application of international incoterms and payment methods
- Product sample management
- Assistance to buyers for future range selection
- Assistance in developing merchandising

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Professional Bachelor's Degree in Production Management, Management, Production
University of Bordeaux
2016
Licence professionnelle Management de production, Management, production
DUT GLT (Logistics and Transport Management)
University of Bordeaux
2015
DUT GLT (Gestion Logistique et Transport)

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Manon C.

Account Manager / Writing / Customer Assistance

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