Manoah Cordova

Direct support to the manager in daily organization and priority management, especially during busy periods and urgent situations. Coordination with the deputy management for the organization of internal events and training. Collaboration with human resources: contract management, schedule and time tracking. Accurate encoding of merchandise receipts (quantities, batch numbers, expiration dates) for invoice processing. Administrative follow-up with accounting: credit notes, reimbursements, cash errors, and customer account management. Complete management of the webshop: order processing, customer contact, organization of transfers in case of stockouts. Creation of advertising posters for the store. Customer service by phone and email, with problem-solving and personalized follow-up.