Freelancer profile translated to English.
Back to original languageAbout Manel
👋 Freelance in digital project management, I support you in the coordination and optimization of your web platforms and user journeys.
🎯 Specializing in e-commerce and UX/UI, I collaborate with multidisciplinary teams (design, product, dev, SEO, data) to manage the implementation of high-performing, user-friendly websites aligned with business objectives.
🤖 Creation of AI agents: design, training, and deployment of conversational agents and automated assistants adapted to business needs.
• Design: functional scoping, definition of use cases, model selection (LLM, NLP, external APIs).
• Deployment: integration on web platforms or internal tools, secure and scalable production deployment.
• Maintenance & optimization: performance monitoring, continuous improvement of responses, data updates, and interaction supervision.
💼 My experience has led me to manage complex projects, with a constant focus on quality, deadlines, and user experience. I am also familiar with agile environments (Scrum, Kanban) and collaborative tools (Trello, Figma, Notion, CMS…).
✅ My strengths: structured approach, teamwork, business curiosity, autonomy, and ability to quickly acquire new skills on various specific tools.
Arabic
Native or bilingual
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- MGDigital Project Manager (Freelance)CONSULTING AND AUDITSJanuary 2023 - Today (3 years and 5 months)Paris, FranceSectors: e-commerce, banking, tech, real estate, automotive (in transition)🔸Management of complex web projects (showcase sites, e-commerce, CRM tools, UX/UI redesigns)🔸Coordination between stakeholders: PO, developers, UI/UX, SEO, QA🔸Requirements gathering, specification writing, planning, monitoring, and QA🔸Backlog management, roadmap, functional workshops, reporting🔸Quality and delivery management using agile methods (Scrum/Kanban)🔸UX/UI design (mockups, wireframes), benchmarking, A/B testing
- **Tools**: Figma, Trello, Notion, JIRA, Confluence, Adobe XD, WordPress, Google Analytics
- **Methods**: Agile / Scrum / Kanban – User Journeys – Continuous Improvement
- WorldlineProxy Product OwnerBANKING AND INSURANCESeptember 2024 - Today (1 year and 9 months)Tours, FranceSector: Banking & Insurance🔸Functional needs analysis🔸Writing functional specifications🔸Creation and management of JIRA tickets: clear writing, prioritization, and progress tracking🔸Monitoring and coordination between teams🔸Acceptance testing protocol🔸Active participation in agile rituals: sprint planning, review, demo, retrospective...🔸Creation of AI Agents: needs assessment, deployment, and testing
- **Tools**: JIRA, Confluence, Figma
- **Methods**: Agile Scrum
- UMGPDigital Project ManagerBANKING AND INSURANCEDecember 2023 - Today (2 years and 6 months)Paris, France🔸Gathering business needs, writing user stories, and developing project plans🔸Monitoring development progress and coordinating between internal teams (technical, marketing, product)🔸Writing acceptance test plans and participating in functional testing phases🔸Monitoring bugs and validating fixes before production deployment🔸Participation in project committees and exchanges with external service providers🔸Competitive analysis and participation in the continuous improvement of digital journeys
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Education
- Technical-Functional CRM Salesforce ConsultantFitec: Training Center Devenez.fr2023Consultante Technico-fonctionnelle CRM Salesforce
- MBA2 in Web Marketing and Digital CommunicationAmiens Business School2019MBA2 en Web Marketing et Communication Digitale
Certifications
- Salesforce AdminSalesforce2023