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Mamoun El MansouriME

Mamoun El Mansouri

IT Service Manager / IT Trainer / Project Manager

€750/day
Lyon 2e Arrondissement, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mamoun

Computer engineer since 2010, experienced in:
- Project management (Prince2, Agile, ..)
- Information systems management (change management, incident management, problem management, service management, process management, ...)
- Cybersecurity and infrastructure
- Training in French and English.
- GIS, ESB, and ITSM technologies.

Passionate about teamwork, IT, and knowledge transfer.

Benefits from the "Reconnaissance de la Qualité de Travailleur Handicapé" (RQTH - Recognition of Disabled Worker Status) in a standard environment without specific accommodations.
  • Arabic

    Conversational

  • English

    Fluent

  • French

    Native or bilingual

  • Japanese

    Basic

  • Spanish

    Basic

Can work on-site
Lyon 2e Arrondissement (up to 50km)

Experience

  • bioMerieux-Craponne (69)
    Infrastructure and Security Project Manager
    PHARMACEUTICALS INDUSTRY
    March 2025 - October 2025 (7 months)
    Craponne, France
    Via U.Nneat

    Management of IT infrastructure and security projects from opportunity study phases to deployment phases:
    ▪ Technical and functional scoping of subjects
    ▪ Building and managing technical and business teams
    ▪ Task definition, planning, and management
    ▪ Budget definition and management
    ▪ Guarantee of compliance with document management and quality standards and procedures in a regulated context
    ▪ Reporting to business process owners and business representatives
    ▪ Estimation of run budget and orchestration of transfer to run teams

    Environment: Pharmaceutical industry, International, English, Cybersecurity, IT Infrastructure, Windows/Office Obsolescence, ITIL, ServiceNow, SmarSheet, CyberArk, SAP
    IT Project Management Cybersecurity Budget Management ITIL SAP
  • SANOFI
    Infrastructure and Cybersecurity Project Manager
    PHARMACEUTICALS INDUSTRY
    January 2022 - August 2024 (2 years and 7 months)
    Lyon, France
    Via Cognizant

    Infrastructure Project and Program Manager responsible for managing infrastructure evolutions, needs, and requests.
    ▪ Reception, evaluation, and management of infrastructure requests from the scoping phase, through realization and testing, to production.
    ▪ Coordination and management of communication and exchanges between client/requester teams and infrastructure teams, primarily architects and integrators worldwide.
    ▪ Provision of regular written and verbal status reports, focusing on alerts, decisions, issues, risks, timeline, costs, resources, scope, and deliverables.
    ▪ Budget and resource management.
    ▪ Technical and process referent for design and infrastructure project managers.
    ▪ Knowledge management.
    ▪ Management of worldwide deployments of a new software and hardware firewall solution.
    ▪ Migration management of business virtual and physical machines to new infrastructures with the goal of reducing incidents worldwide.

    Environment: International (English mandatory), Azure, AWS Veeam, ServiceNow, PowerBI, Palo Alto, VxRail, ESX, Sharepoint Online (documents, wiki, Teams, OneNote ...), Office Suite, ITIL.
    IT Project Management Cybersecurity ITIL Veeam
  • Groupe SEB
    Infrastructure and Cybersecurity Project Manager
    LOGISTICS AND SUPPLY CHAIN
    November 2020 - December 2021 (1 year and 1 month)
    Lyon, France
    Via O2MAX

    Infrastructure Project Manager responsible for managing infrastructure evolutions, needs, and requests.
    ▪ Re-architecture of backup infrastructures
    ▪ Management of Mobile Device Management (MDM) solution development projects.
    ▪ Reception, evaluation, and management of infrastructure requests from the scoping phase, through realization and testing, to production.
    ▪ Coordination and management of communication and exchanges between client/requester teams and infrastructure teams, primarily architects and integrators.
    ▪ Provision of regular written and verbal status reports, focusing on alerts, decisions, issues, risks, timeline, costs, resources, scope, and deliverables.
    ▪ Budget and resource management.

    Environment: International (English mandatory), AWS, Azure, Veeam, NetBackup, Intune, Android Enterprise, Apple Business Management, Workspace ONE, Intune, Sharepoint Online (documents, wiki, Teams, OneNote ...), Office Suite, ITIL.
    Technical Project Management IT Project Management English Cybersecurity

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Education

  • Computer Engineer
    INSA Lyon
    2010

Certifications

  • PRINCE2® Foundation Certificate in Project Management.
    PeopleCert
    2018
  • ITIL® Intermediate Capability - Release, Control and Validation.
    PeopleCert
    2018

Skill set

Categories