Freelancer profile translated to English.

Description

Business-oriented data analyst: I transform your raw data into clear decision-making tools, without jargon and with absolute price transparency.

My approach is simple: you don't pay for time spent, but for the final result. Each project is priced as a fixed fee to guarantee you 100% controlled budget.

✅ Deliverable-based pricing: No more stress about the hourly rate. You know the exact price of the mission before the first day of work, with no possible overruns.

📊 Turnkey solutions: Database cleaning, creation of interactive dashboards, and profitability analyses ready to be used.

🎓 Guaranteed pedagogy: Thanks to my dual technical and managerial background, I translate data complexity into business language. Accessible explanations, designed for non-technical decision-makers.

🔄 Support included: Each fixed fee includes the delivery of the final tool, but also a handover session to ensure the solution integrates perfectly into your on-the-ground reality.

The exploitation of your data should be an accelerator for your business, not an unpredictable cost center. Let's discuss your goals!

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Nanterre (up to 50km)

Capita
Customer service representative
CONSULTING AND AUDITS
May 2026 - Today (3 months)
Sofia, Bulgaria
Management of high-volume data flows for Level 1 and 2 network incidents, ensuring strict adherence to ticket taxonomy. Processing of complex operational workflows for FTTH, Wi-Fi, and 4G/5G cellular networks.

Execution of diagnostics from Layer 1 to Layer 3 of the OSI model and application of hardware provisioning protocols (configuration of OTO socket ports, boot process, router synchronization) to reduce escalations to field technicians.
CRM Escalation Management Billing data ingestion ETL
Quick La Defense
Versatile team member
RESTAURANTS AND FOOD SERVICE
July 2017 - July 2019 (2 years)
• Coordinated team schedules, managed shift exchanges, and assigned tasks to staff.
• Monitored stock levels and replenished items as needed, focusing on waste reduction.
• Assisted in organizing team gatherings, ensuring everything ran smoothly.
Interpersonal skills Communication Initiative
Monoprix CNIT
Self-service
December 2019 - June 2023 (3 years and 6 months)
• Served as a communication link between departments to improve collaboration and ensure smooth operations.
• Additionally, I monitored deliveries, ensured proper closing procedures, and updated software systems as part of my responsibilities as a service employee with assistant manager functions.
Social Media Mobile Marketing Team Management