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Mamadou DiaMD

Mamadou Dia

Expertise Fortinet, Cybersecurity

On-demand
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mamadou

IT Security Engineer
10 years of experience in the field, in large groups. I am motivated and rigorous.
Whether it's RUN, Support, or BUILD, I offer my services to increase your productivity.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Freelance
    Cyber Defense Engineer
    TELECOMMUNICATIONS
    March 2023 - Today (3 years and 3 months)
    Noisy-le-Grand, France
  • SFR Business
    Technical Account Manager
    February 2019 - March 2023 (4 years and 1 month)
    Les Ulis, France
    Management of clients from various sectors (SD-WAN):
    - Expertise and Business in Building Trades
    - Production and marketing of construction materials
    - Hospitality and accommodation
    - Real estate - social housing, housing, housing, rental
    - Retail trade
    - Professional training
    - Public service
    - Level 3 escalated incident management
    - Manage service assets and configurations and ensure operational maintenance
    - Carry out production deployments (SD-WAN Deployment)
    - Oversee the follow-up of complex issues with manufacturer support
    - Capacity and vulnerability management
    - Assist Level 1 and 2 support teams (in case of complex incidents or client requests)
    - Create task sheets for Level 1 and Level 2 technical teams
    - Maintain the service knowledge base
    - Ensure communication between client teams and support teams
    - Analyze client network performance and propose optimizations and technical evolutions
    - Implement decision support trees for incident resolution
    - Participation in steering committees
    - Client account onboarding
    - Participation in the implementation of customer journeys
    - Participation in cross-functional projects
  • CARREFOUR
    IT Security Analyst
    June 2018 - February 2019 (8 months)
    Massy, France
    Technologies used Firewall: Fortinet, CheckPoint, Palo Alto Proxy: Bluecoat Security: F5, Tufin, Qualys, Splunk As an N3 Analyst, responsible for the optimization and security of the information system and the TUFIN referent for Carrefour Client:
    - Security event analysis
    - Vulnerability audit across the entire perimeter - QUALYS
    - Filtering policy optimization
    - Writing and maintaining documentation – Wiki up to date.
    - Implementation of compliance matrix
    - Implementation of change management workflow
    - Skill transfer and training for L1, L2, L3 on Tufin)

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Education

  • Master's degree, Telecommunications and Networks
    University of Brittany Occidentale
    2014
    Master's degree, Télécommunications et Réseaux

Certifications

Skill set (10)

Categories