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Description

IT Security Engineer

10 years of experience in the field, in large groups. I am motivated and rigorous.

Whether it's RUN, Support, or BUILD, I offer my services to increase your productivity.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Freelance
Cyber Defense Engineer
TELECOMMUNICATIONS
March 2023 - Today (3 years and 3 months)
Noisy-le-Grand, France
SFR Business
Technical Account Manager
February 2019 - March 2023 (4 years and 1 month)
Les Ulis, France
Management of clients from various sectors (SD-WAN):
- Expertise and Business in Building Trades
- Production and marketing of construction materials
- Hospitality and accommodation
- Real estate - social housing, housing, housing, rental
- Retail trade
- Professional training
- Public service
- Level 3 escalated incident management
- Manage service assets and configurations and ensure operational maintenance
- Carry out production deployments (SD-WAN Deployment)
- Oversee the follow-up of complex issues with manufacturer support
- Capacity and vulnerability management
- Assist Level 1 and 2 support teams (in case of complex incidents or client requests)
- Create task sheets for Level 1 and Level 2 technical teams
- Maintain the service knowledge base
- Ensure communication between client teams and support teams
- Analyze client network performance and propose optimizations and technical evolutions
- Implement decision support trees for incident resolution
- Participation in steering committees
- Client account onboarding
- Participation in the implementation of customer journeys
- Participation in cross-functional projects
CARREFOUR
IT Security Analyst
June 2018 - February 2019 (8 months)
Massy, France
Technologies used Firewall: Fortinet, CheckPoint, Palo Alto Proxy: Bluecoat Security: F5, Tufin, Qualys, Splunk As an N3 Analyst, responsible for the optimization and security of the information system and the TUFIN referent for Carrefour Client:
- Security event analysis
- Vulnerability audit across the entire perimeter - QUALYS
- Filtering policy optimization
- Writing and maintaining documentation – Wiki up to date.
- Implementation of compliance matrix
- Implementation of change management workflow
- Skill transfer and training for L1, L2, L3 on Tufin)