MPAbout Malvika
I'm a product manager with 7+ years of experience turning chaos into clarity across startups and scaleups. From B2B SaaS giants to seed-stage rebels, I’ve led product strategy that doesn’t just align with business goals—it makes them. Whether it’s launching features, saving millions in ops, or charming stubborn stakeholders, I’m your go-to for product magic. I speak fluent developer, think in roadmaps, and breathe agile.
From marketplaces to healthcare, I blend customer obsession with data-driven decision-making—and sprinkle in just enough caffeine-fueled creativity to keep things spicy. TL;DR: I build things people love (and use), and I have a damn good time doing it.
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Various StartupsSenior Product ConsultantAugust 2024 - Today (1 year and 10 months)E-Commerce & Productivity Management startups in Seed Stage with $4 million in funding• Advised clients on product strategy and development, driving business growth by 20% through tailored solutions that aligned product offerings with market needs and customer expectations• Led cross-functional teams to implement product improvements, enhancing user experience and increasing customer retention by 15% through data-driven insights and iterative development
- NinjacartProduct ManagerJune 2022 - July 2024 (2 years and 1 month)Ecommerce B2B SaaS tech Scaleup with $289 million ARR, $522 million in funding valued at $1.2 billion• 1 of 3 PMs leading Go-to-Market Strategies for the Sales & Distribution team alongside the Open Network for Digital Commerce (ONDC) team – an E-Commerce marketplace live in 611+ cities averaging at 7.5 million transactions/month• Responsible for leading & planning sprints for 3 teams including 45 frontend and backend developers• Implemented agile methodology across 3 teams, enhancing project delivery speed by 35% and improving stakeholder satisfaction to 97.5%• Proven track record of managing multiple stakeholders comprising Business, Analytics, Data Science, Marketing, Engineering, Product and Design (UI & UX) across various 0 to 1 and 1 to n products• Responsible for optimizing cost savings by 20% - Achieved 120% of the target by saving $3.3 million• Head of Product for the "Help & Support" section strategy for ONDC Customers: Built a WhatsApp Chatbot that boosted Grievance Redressal TAT by 5X & stabilized CSAT at 94.9% within 3 months• Designed & deployed ONDC modules that uplifted orders/week by 291% & led to CM1 profitability in 3 months• Developed the Product Vision & Roadmap for "Slotted Deliveries". Onboarded 4 Slotted Delivery channel partners - Shipyaari, Blowhorn, PiknDel and Zomato Xtreme for ONDC & released the first pilot in BLR• Devised product solutions for 50 Distribution Partners with 85% users turning operationally profitable in 1 year• Proposed and oversaw the execution of a unique Asset Tracking Solution which reduced B2B crate loss from $50K/month to $10K/month through driver onboarding, acknowledgement and penalty flows• Spearheaded Flipkart's Quick Commerce GTM & launch in India including upgrading existing supply chain workflows• Liaised with Tech & Design to facilitate the pan India launch of Zone Batching – an Inventory Movement Optimization process which improved space utilization by 28%
- Zandra Life SciencesProduct ManagerJune 2015 - May 2020 (4 years and 11 months)Healthcare marketing multinational with operations in Eastern Europe & Central Asia with ARR of $30 million• Lead Product Manager responsible for managing a cross-functional team of 50 including engineering, sales, marketing, manufacturers, logistics and product• Designed and ran marketing campaigns across 3 CIS countries which led to sales growth of 30%• Defined and executed a clear product vision and roadmap, aligning with business goals and market needs, resulting in a 30% increase in product adoption and 15% improvement in customer satisfaction• Implemented Agile methodology by leading comprehensive sprint planning, prioritizing the product backlog, and maintaining detailed user stories, resulting in a 25% improvement in project delivery speed• Developed and launched productized service packages for private label products, driving a 20% increase in recurring revenue and enhancing customer retention rates• Leveraged data analytics and user feedback to inform product decisions, resulting in a 35% improvement in feature utilization and a 10% growth in overall user engagement• Created and maintained comprehensive product documentation for product launches including user guides, technical specifications, and release notes, reducing support queries by 20%• Bagged a Ministry of Health contract worth USD 1 million for Easymesh Hernia Mesh• Ran the tendering process for supply contracts. Solicited RFP/RFQ's from suppliers for export deals• Conducted market research for new products & geographies such as Georgia, Australia & New Zealand• Organized registration of over 80 products with local ministries of health across 6 countries• Developed a business plan, conducted primary research and menu engineering for a food delivery app
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Education
- MBA,Narsee Monjee Institute of Management Studies2022MBA,
- B.A.(Honours) EconomicsUniversity of Delhi2013B.A.(Honours) Economics
Certifications
- AI for Product ManagementGoogle Cloud & Pendo2024