Malo Michel

I help SMEs multiply their productivity without complicating their organization. The observation is simple: in most companies, entire hours are lost each week on repetitive tasks, data entry, filing, follow-ups, reporting, and document drafting. My job is to identify these wasted time resources and automate them using AI, with concrete solutions that are operational within weeks and adapted to your budget. - I notably implement the Claude Cowork system, which allows you to automate all your processes so you can focus on purely human tasks.

Specifically, I design automated workflows and processes that handle your recurring operations: quote and invoice generation, customer follow-ups, reporting, onboarding. I develop custom AI agents capable of managing customer support, lead qualification, monitoring, or drafting. I also structure your document management systems, file structures, naming conventions, automated filing, and I create design systems so that your documents, presentations, and materials are consistent and automatically generated. As a specialist in Claude (Code / Cowork / Skills), I configure these tools with business-specific skills for your activity and connect them to your existing environment: CRM, messaging, Notion, Drive, spreadsheets, ERP, ChatGPT, or Gemini, etc...

My method consists of four steps: an express audit to map your time-consuming tasks, prioritization of high-impact automations, implementation with real-world testing, and finally, training your team to ensure adoption. The result: hours saved each week, fewer errors, and a team refocused on what truly creates value. You don't need to be a large corporation to benefit from AI. The first consultation is free, let's talk about your needs.