Freelancer profile translated to English.
Back to original languageAbout Malka
My name is Malka and I specialize in organization, coordination, and operational management. Through my experience in schedule management and executive assistance in the healthcare, social, and field intervention sectors, I have developed a strong ability to anticipate, react, and adapt to unforeseen circumstances.
On a daily basis, I coordinate teams, optimize travel, and ensure smooth organization to make every workday productive and efficient. Very comfortable in client relations, I place great importance on communication, listening, and client satisfaction.
Serious, proactive, and organized, I enjoy supporting projects in a human and professional manner, providing concrete solutions and rigorous follow-up. My goal is to facilitate my clients' daily lives by offering them clear, efficient, and reassuring management.
French
Native or bilingual
Can work on-site
Valence (up to 50km)
Experience
- AnticimexPlanning ManagerHEALTH AND WELLNESSJune 2024 - Today (2 years)Valence, FrancePlanning Manager at Anticimex since 2024, I ensure the organization and coordination of interventions with rigor, responsiveness, and a sense of priorities. Proactive and solution-oriented, I enjoy anticipating needs to optimize file monitoring and ensure a smooth experience for both clients and field teams.Good management of field travel is also essential in my daily work to effectively coordinate interventions, optimize routes, and make each workday as productive and beneficial as possible, both for the company and for the clients.Very comfortable in communication and client relations, I make it a point of honor to ensure quality support based on listening, communication, and client satisfaction. My organizational skills, adaptability, and taste for a job well done allow me to evolve effectively in a dynamic environment.
- AADExecutive AssistantSOCIAL NETWORKSJune 2023 - May 2024 (11 months)Privas, FranceExecutive Assistant in the social and healthcare sector, I was responsible for managing and organizing the forward planning of teams intervening at home with vulnerable individuals. This position required a strong ability to anticipate to ensure the continuity of support while effectively managing daily unforeseen events (absences, emergencies, rescheduling of routes, adaptation of interventions).Rigorous and responsive, I ensured the optimal coordination of interventions to guarantee quality service and the well-being of beneficiaries. Working with a vulnerable population also allowed me to develop great listening skills, empathy, and an excellent sense of communication and human relations.
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Education
- BTS SP3SNELSON MANDELA2023Le BTS SP3S, c’est le BTS Services et Prestations des Secteurs Sanitaire et Social. C’est une formation en 2 ans après le bac qui prépare à travailler dans le domaine du social, de la santé et du médico-social. Le but du BTS SP3S est de former des personnes capables de : accueillir et accompagner des usagers, gérer des dossiers administratifs, orienter les personnes vers leurs droits et aides, coordonner des services sociaux ou de santé, travailler avec des structures comme les hôpitaux, mutuelles, CAF, associations, maisons de retraite, services d’aide à domicile, etc.
- BAC STMGLYCEE VINCENT D'INDY2021Le BAC STMG, c’est le bac Sciences et Technologies du Management et de la Gestion. C’est une filière technologique tournée vers : le commerce, le management, le marketing, la gestion, la finance, les ressources humaines, et le fonctionnement des entreprises.
Certifications
- CERTIBIOCIDEIZIPEST2025