Freelancer profile translated to English.
Back to original languageAbout Malika
Simplifying your daily life to serve your mission: that's the support I offer you.
My background has allowed me to develop versatile and concrete expertise in administrative, commercial, and digital management, acquired through various key roles. Today, I choose to put this rigor at the service of well-being, ethics, and positive impact actors.
I am here to free you from time-consuming tasks so that your energy remains focused on people. Whether it's structuring your organization, optimizing client follow-up and invoicing, or creating impactful communication on your social networks, I intervene with rigor, proactivity, and kindness.
Versatile and adaptable, I adjust to your needs to become a true partner. My goal? To offer you increased efficiency and renewed serenity, so that you can fully concentrate on the development of your activity and your social or environmental impact.
French
Native or bilingual
Can work on-site
Saint-Hilaire de Talmont (up to 20km)
Experience
- TranceLab Training InstituteADMINISTRATIVE ASSISTANTEDUCATION AND E-LEARNINGNovember 2025 - Today (7 months)Customer Relationship Management: Daily email flow management, responding to prospect inquiries, and handling complaints with an appropriate tone.Logistics & Supplier Coordination: Scheduling interventions across multiple sites (Lyon, Saint-Denis) and operational monitoring of deliveries.Zoho CRM Management: Complete administration of the "Prospects" and "Interns" flow to ensure smooth registration tracking.Compliance and File Validation: Rigorous verification of registration files and analysis of motivations to identify potential risks.
- PRBADMINISTRATIVE ASSISTANTJanuary 2025 - May 2025 (4 months)La Mothe-Achard, France• Entry and control of invoices on THEREFORE and DIMO MAINT software• Monitoring and entry of VGP (statutory inspections) controls• Compilation of technical files• Entry and verification of employee hours
- C.C VENDEE GRAND LITTORALACCOUNTING ASSISTANTJuly 2024 - August 2024 (1 month)Talmont-Saint-Hilaire, France• Daily integration of invoices• Deductions• Processing of returned electronic payment files (PES)• Ordering and processing of invoices
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Education
- BTS MANAGEMENT OF SMALL AND MEDIUM-SIZED ENTERPRISESPME2023BTS GESTION
- PROFESSIONAL PRACTICAL TRAINING IN FOREIGN LANGUAGESINFA2019FORMATION PRATIQUE PROFESSIONNELLE EN LANGUE ÉTRANGÈRE