Freelancer profile translated to English.

Description

For 7 years, I have been working as a Digital & IT Project Manager, specializing in customer experience in the retail and e-retail sectors.

At L'Oréal, I managed large-scale innovation projects. My expertise covers the entire lifecycle of digital projects, from initial design (build) to scaling (scale) and continuous operation (run).

Through my various assignments, I have demonstrated my ability to manage complex projects, coordinate international teams, and achieve significant results, such as tripling application deployments while reducing deadlines. My skills in mobile applications, web CMS, and CRM are key assets for successfully carrying out your digital transformation projects.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 10km)

Radio France
Product Owner
TELECOMMUNICATIONS
June 2025 - Today (1 year and 2 months)
Paris, France
Android Mobile Application for live radio and podcasts, used by over 1.8 million users.
As a Product Owner, I ensure the product vision, backlog prioritization, and coordination with a team of 8 Android developers within a Scrumban framework on a modern stack: Kotlin Multiplatform.

Major Achievements:
Redesign of the audio library, conceived as a true personal space
Creation of a secure youth space, promoting screen-free listening
Deployment of personalization features to recommend relevant content
Implementation of personalized playlists to enhance user experience
Contribution to the continuous improvement of the application's quality and performance
Daily Tasks:

Maintain the product vision in line with Radio France's objectives
Prioritize the backlog based on user value, technical constraints, and strategic goals
Write clear and actionable user stories and acceptance criteria
Facilitate agile rituals
Align stakeholders (design, QA, business, technical) to ensure product consistency
Analyze usage data and user feedback to guide future developments
Monitor the quality of deliverables and deployments with developers
Ensure consistency of the Android experience with other group platforms
Mobile Application Agile Methodology Scrumban Professional Scrum Product Owner Scrum
L'Oréal
Global IT O+O - Scale & Run Lead for Beauty Tech
FASHION AND COSMETICS
January 2024 - April 2025 (1 year and 3 months)
Clichy, France
Responsible for the deployment and operational maintenance of a portfolio of 22 services for the Luxury Retail, Active Cosmetics & Professional Products divisions, aimed at digitizing the retail experience (e.g., Onediag Luxe Program, Kérastase K-scan, etc.).

• Coordination of localization, CRM activation, and run activities for a team of 3 project managers and 4 developers.

• Definition of governance and industrialization of processes, reducing service delivery times by 3 and achieving over 200 localizations in 2024.

• Performance steering and regular reporting to top management and 11 Marketing Departments.
Project Management Rollout Mobile Application Project Steering Agile Methodology
L'Oréal
Global IT O+O - Digital Project Manager for Beauty Tech & Connected Beauty
FASHION AND COSMETICS
April 2022 - January 2024 (1 year and 9 months)
Clichy, France
In charge of the deployment and operational maintenance of 10 Beauty Tech services for the Luxury division, aimed at digitizing the retail experience (e.g., Lancôme's Skin Screen, YSL's Rouge sur Mesure…).

Development and deployment of in-store services:
• Functional specifications and writing user stories
• Implementation of agile ceremonies and coordination of development
• Coordination of regression testing and validation of deployments/releases
• Execution of the localization roadmap with over 80 localizations completed in 2023
• Coordination of technical integrations and regulatory compliance following the Agile methodology CRM Connections & customer data activation:
• Coordination of service connections with CRM tools at the Zone level
• Ensuring service compliance with current local regulations and integration of consent management tools (GDPR, CCPA…)

Run & User Support:

• User support and documentation creation
• Qualification and management of the incident backlog according to established SLAs
• Implementation of fixes (hotfixes) and evolutions
• Documentation (SOP) and knowledge transfer to Level 1 and 2 teams
IT Project Management Artificial Intelligence Rollout Mobile Project Management Innovation