Freelancer profile translated to English.

Description

Agile transformation program manager, and previously project manager, with 14 years of professional experience in Digital and E-commerce, at major renowned players in luxury, retail and industry.

A true sense of leadership, organization and teamwork, I will be able to unite my teams, manage and deliver large complex and international programs, while respecting the planning, budget and expected quality.

Expert in agility and Lean management, I will be able to provide you with methodological and organizational solutions to improve your delivery and achieve "business agility".

An engineer from Télécom Sudparis, with a good technical-functional background, I will be able to coordinate multidisciplinary teams to transform complex ideas into concrete projects with real added value.

Languages

English
Fluent
German
Conversational
French
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Paris (up to 50km)

Galeries Lafayette
Program Director - RTE of the “Client” train
FASHION AND COSMETICS
May 2022 - Today (4 years and 1 month)
Paris, France
The “Client” Train brings together all the teams that work on the various Galeries Lafayette touchpoints with its customers (such as stores, e-commerce, customer service) and services necessary for the smooth running of the customer experience (such as the OMS, the PIM, the electronic money, the cashing and many other
applications…)
This represents 15 teams, 150 people and an application park of around 30 systems...
In 2022-2023, this train carried two major Epics, namely the redesign of the PIM (Galeries Lafayette product repository) and the E-commerce platform (transition to SAP Commerce Cloud)
Responsibilities:
• Actively participate with the agile coach in the transformation of GL (onboarding of leaders,
teams and businesses)
• Design of the train and teams to optimize workflows, eliminate points of contention and minimize dependencies.
• Recruitment, training (Agile and Safe), coaching of teams
• Management of the development and delivery of the entire train
• Organization and facilitation of PI Plannings
• Risk management at the train level
• Facilitation of the scrum of scrum and various SAFe rituals
• Guarantor of inter-train synchronization
Monoprix
Project Director – Stream manager
RETAIL (LARGE RETAILERS)
June 2021 - May 2022 (11 months)
Paris, France
I was responsible for the “Transactional Stream” (14 people), managing a scope of various back services (example: Basket, Order, Customer repository, Store repository, Accounting flow and others...), and working on various projects (example: change of PSP, implementation of a marketplace, “queue cutting” mobile application, “quick commerce” mobile application, etc.).
Responsibilities:
• Organization of the team: Scrum Rituals, Improvement Plans, Respect for cross-functional processes
• Guarantor of the stream roadmap
• Upward and downward communication & reporting
• Guarantor of compliance and maintenance of planning and milestones
• Guarantor of organizational synchronization with other teams: business teams, other IT streams...
• Organization of upstream phases (roadmap & macro impact/estimation)
• Risk management
• Administrative management: entries/exits, equipment, leave, activity report...
• Management of service providers
Celio
Project Director – Head of the loyalty program
RETAIL (LARGE RETAILERS)
January 2020 - June 2021 (1 year and 6 months)
St.-Ouen, France
I was responsible to Celio management for the loyalty program (core team of around 20 people), a program affecting several businesses and services and part of Celio C* 730's overall transformation plan to offer new services to its customers.
Responsibilities:
• Management of the overall program roadmap
• Management of the framework (Business Model…), the realization (new platform, architecture, IT brick)
and deployment of the program (multi-channel target: web, Store to Web, Store, impacting the entire base
CRM Celio...)
• Facilitate business workshops (E-com, Market, CRM, Retail, Finance and Accounting, Management control)
and IT (Digital, SAP, BI).
• Report/Facilitate various committees.
• Supplier management
• Budget management