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Malek Ben MiledMB

Malek Ben Miled

Business Analyst Salesforce/DocuSign

€550/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Malek

With international experience of more than 10 years in advertising agencies and with the end client. I am an independent Salesforce & DocuSign consultant / project manager.
My main missions: Salesforce: Echosens (Sales Cloud / CPQ, / Docusign, 400 users), Société Générale (Service Cloud / Einstein Analytics, 200 users), Generali (Sales Cloud / Docusign, 200 users), Call for tenders in progress
• Business skills: Agile project management, Workshop management, Advanced Salesforce and Docusign configuration, Management / training of junior consultants, User training, Drafting of functional and technical specifications
• Tool skills:
Salesforce: Sales Cloud, Einstein Analytics, Service Cloud, Automation, Data & Security models
Docusign: advanced configuration, automation, advanced personalization (signature session + e-mail), connection of Docusign to Salesforce
• Tool certifications
Salesforce Certifications: Administrator, App Builder, 2x Trailhead Ranger, AI associate
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Arabic

    Native or bilingual

  • Italian

    Fluent

  • German

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • CHANEL
    Business Analyst
    LUXURY GOODS
    October 2024 - Today (1 year and 8 months)
    Paris, France
    Writing and preparation of workshops
    Project Scope
    Setting up DocuSign, Template, and setting up envelopes
    Link between IT team and Business team
    Business models analyzation
    Reports, conducting test
    Writing the operating document
    Drafting the detailed technical specifications
    Connection between DocuSign and SharePoint
    Key delivered business projects: Business Process, Digital Transformation, DocuSign implementation, SharePoint
  • Deutsche Bank
    Business Analyst
    BANKING AND INSURANCE
    October 2023 - Today (2 years and 8 months)
    Luxembourg, Luxembourg
    Writing and preparation of workshops

    Project Scope

    Setting up DocuSign, Template, and setting up envelopes

    Link between IT team and Business team

    Business models analyzation

    Reports, conducting test

    Writing the operating document

    Drafting the detailed technical specifications
    Key delivered business projects: Business Process, Digital Transformation, DocuSign
  • IFM
    Salesforce Auditor
    March 2023 - August 2023 (6 months)
    Paris, France
    Position: Salesforce Auditor
    • Writing and preparation of workshops
    • Project Scope
    • Salesforce Audit
    • Business process analyzation
    • Reports
    • User guide
    • Salesforce configuration
    Key delivered business projects: Business Process, Digital Transformation,

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Certifications

  • Admin 201
    Salesforce
    2018
    System administration Salesforce
  • DocuSign Administrator
    DocuSign
    2018

Skill set (8)

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