Freelancer profile translated to English.

Description

🧡 I support CEOs/SMEs/artisans/entrepreneurs who are overloaded.

🤹‍♀️ I offer multi-skilling in Administrative, Marketing & Customer Service.

The versatile digital assistant offers a multitude of benefits to simplify your daily life.

4 advantages of being supported by a versatile digital assistant:

⏰ Precious time saving: Delegate your time-consuming or low-value-added tasks and focus on the essential aspects of your business.

🚀 Increased productivity: I am here to support you and help you achieve your goals faster.

🔄 Flexibility and adaptability: I adapt to your needs and your pace.

Need 5 hours, 10 hours, 15 hours or more per week, you choose.

🌐 Versatility and expertise: I can assist you in several areas:

Administrative & Operational, Marketing & Communication, Sales & Customer Service. Benefit from specific skills without having to hire multiple people for each function.

👉 Make the strategic choice of versatility.

Free up your time to focus on what matters most.

🔽 Let's discuss your needs.

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

A&M STRATEGY
💻 VERSATILE DIGITAL ASSISTANT 🤹‍♀️
DIGITAL AND IT
February 2021 - Today (5 years and 3 months)
Paris, France
I offer my services as a versatile digital assistant in the following areas:

OPERATIONAL & ADMINISTRATIVE DOMAIN:
Calendar Management: scheduling appointments, meetings, and travel.
Logistical Support: organizing meetings, booking rooms and equipment, preparing documents.
Travel Logistics: booking transport tickets, hotels.
Record Keeping: filing and archiving, monitoring files and deadlines.
Management of office supplies and equipment.
Supervision and efficiency of internal processes.
Participation in the organization of internal or external events.
Writing administrative documents such as reports, letters, and memos.

MARKETING & COMMUNICATION DOMAIN:
Assistance in creating communication materials such as brochures, presentations, etc...
Content writing / Translation.
Updating website and social media content.
Creation of a Social Media Communication Strategy.
Moderation and creation of social media posts.
Creation of sponsored posts with data reporting.
Competitive intelligence and market research.
Monitoring marketing campaigns and analyzing results.

SALES & CUSTOMER SERVICE DOMAIN:
Management of emails and customer requests.
After-sales service and complaint follow-up.
Management and follow-up of customer portfolios.
Preparation of quotes, invoicing, and payment follow-up.
Order management and delivery follow-up.
Support for the sales team: preparing files, managing schedules, tracking sales opportunities.

👉 www.amstrategy.fr

Clients from all sectors.
Administrative Management Administrative Assistant Operational Efficiency Office Manager Operational Excellence Logistics Coordination Marketing Web Marketing Strategy Content Marketing Social Media Community Management Communication Strategy Communication Sales Customer Service
TechSell
🎯 SENIOR TRADE MARKETING PROJECT MANAGER 🎯
HUMAN RESOURCES
September 2018 - May 2022 (3 years and 8 months)
Paris, France
Commercial activation for DYSON
- Management of the Trade Marketing activation program in GSS, Printemps and Sephora (60 promoters)
- Steering and animation of program performance objectives and KPIs
- Steering of the Beauty Program with Management and Field Coaching
- Management of the Auchan Merchandising Project
- Candidate Recruitment (Sourcing/Interviews/Coaching for Client Process)
- Creation and presentation of reports
- Customer Relationship and Budget Management
Project Management Communication Team Management Data Analysis Sales Strategy Communication Strategy
Zorah Biocosmétiques
🤹‍♀️ VERSATILE PROJECT MANAGER 🚀
FASHION AND COSMETICS
December 2015 - August 2018 (2 years and 8 months)
Montréal, Canada
ADMINISTRATIVE / OPERATIONAL POLE:
- Management of executives' calendars and logistics for their travel
- Ordering company supplies
- Physical and telephone reception
- Mail reception, sorting, and transmission
- Operational and logistical management of meetings
- Organization of after-work events, seminars, and team building

MARKETING / COMMUNICATION POLE:
- Creation and planning of promotional and launch operations.
- Product development, strategies, and sales support tools.
- Complete redesign of the e-commerce website: Architecture, Web Design, and Content.
- Web marketing, management of the website and social media.
- Creation of newsletters and online promotions.
- Organization of the Zorah 10th Anniversary Gala (300 guests)

SALES / CUSTOMER SERVICE POLE:
- Management of customer requests and orders
- Follow-up of orders, unpaid invoices, and billing
- After-sales service management
Website Creation E-commerce Website Web Design Digital Communication SEO Web Writing Content Marketing Web User Experience Design Social Media Emailing Prestashop Meeting Organization Travel Organization Event Planning Organization After-Sales Service Customer Service Customer Service Quotes and Invoicing Customer Invoicing Unpaid Debt Management Calendar Management Physical and Telephone Reception