Freelancer profile translated to English.
Back to original languageAbout Maksym
I specialize in customer communication, administrative support, and content management.
Through my experience running my own business, I have gained extensive practical experience in customer communication, conflict resolution, and finding suitable solutions in various situations.
I support companies with email management, customer contact, and administrative processes. I work in a structured manner, communicate clearly, and quickly understand and solve the core of a problem.
I am reliable, independent, and focused on quality and customer satisfaction.
Ukrainian
Native or bilingual
Dutch
Conversational
English
Conversational
Remote only
Primarily works remotely
Experience
- Zelfstandig ondernemerFreelance CopywriterJanuary 2022 - January 2024 (2 years)Writing advertising and web texts, articles, and online content, text editing and proofreading, optimizing texts for clarity and target audience.
- SchoenenwinkelSelf-employed EntrepreneurJanuary 2017 - January 2020 (3 years)Management of daily business activities Customer communication and complaint handling Supervision of a team of 3 employees Inventory management and stock administration
- SchoenenwinkelSales AssistantJuly 2014 - August 2017 (3 years and 1 month)Sales and customer advice, support of daily store activities, communication with customers, assisting with product choice, and ensuring a good customer experience.
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Education
- Copywriting course2022Copywriting cursus
- General Secondary Education2017