About Majda
French
Native or bilingual
English
Fluent
Experience
- AyvensApprenticeship - Management & Training PilotSeptember 2024 - September 2025 (1 year)Measure and analyze key KPIs for DSO professions. Develop internal training materials and external documentation. Perform testing phases (acceptance testing) to validate development compliance. Participate in defining needs for intervention sheets. Contribute to implementing technical solutions based on client needs. Help identify employee training needs with Managers/Group Leaders and establish provisional schedules. Technical environment: Salesforce, AS400, Ayvens360, BI Reporting tool.
- DevoteamInternship - Application Operational PilotSeptember 2023 - June 2024 (9 months)Pilot and monitor the activities of functional and technical teams (20 developers). Prepare and lead CHO/Daily Scrum meetings. Maintain the Datalake in Operational Conditions, ensuring 99% availability. Pilot the functional roadmap, training, and change management. Anticipate client needs and ensure full contract compliance, with a satisfaction rate above 98%. Technical environment: JIRA, ITSM, ServiceNow, ITAM, Confluence.
- CarrefourSaleswomanRETAIL (LARGE RETAILERS)February 2023 - January 2026 (2 years and 11 months)Noisy-le-Grand, FranceI worked as a center advisor at Carrefour multimedia, advising clients on which products to choose based on their needs.
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Education
- Hardware & Software Maintenance, Website Creation, Improving group efficiencyMaintenance Hard & Software Création de site Web Améliorer l'efficacité du groupe
- Mastery of Google Suite tools, Mastery ofMaîtrise des outils de la suite Google Maîtrise du