Freelancer profile translated to English.

Description

My training in Business and IT Project Management has allowed me to acquire an in-depth understanding of business issues and solid analytical expertise. Thanks to my professional experiences, particularly as a PMO in the field of RPA, I have developed strong skills in project management, performance management and support on an international scale.

As a citizen of the world, having lived and studied in several countries, and being trilingual, I have cultivated an open mind and a great capacity for adaptation, essential for evolving in multicultural and demanding environments, particularly in the consulting sector.

Industry field of expertise

Languages

English
Native or bilingual
Arabic
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Arval BNP Paribas Group
Project Management Officer - Global RPA
January 2024 - Today (2 years and 5 months)
Rueil-Malmaison, France
• Management of RPA performance indicators on an international scale and production of consolidated reports
• Monitoring the production of robots and managing the hypercare phase to guarantee their post-deployment stability
• Coordination of maintenance transfers to the Center of Excellence and facilitation of knowledge transfer sessions
• Structuring and improving tools for centralizing requests and RPA documentation
• Management of RPA migration projects and monitoring of schedules with local teams
• Design and updating of dashboards to analyze the impact of automation on operational performance
• Strategic support for RPA governance to strengthen the visibility, efficiency and profitability of initiatives
Devoteam
Hyperautomation Consultant
January 2023 - Today (3 years and 5 months)
Levallois-Perret, France
Fixed-price projects:
Business analyst - Manutan
Business analyst - Challancin
Business analyst - Crédit du Maroc
Generali
Artificial Intelligence Project Manager - Business Analyst
January 2022 - January 2023 (1 year)
• Operational monitoring of projects: monitoring the progress of tasks, relationship with stakeholders, managing the schedule
• Update and implementation of Watson Assistant
• Monitoring of Continuous Improvement of virtual assistants
• Industrialization of the Virtual Assistants team (Documentation, working methods…)
• Writing use cases
• Execution and monitoring of functional tests
• Resolution and management of incidents and Continuous Improvement of the sales force's knowledge management application “Skillbase”
• Analysis of KPIs and associated action plans
• Conducting Design Thinking workshops with business partners

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Master in IT Project Management
Montpellier Business School
2023
Master Management de projets IT
Bachelor's degree Business and Management
University of Bradford
2022
Bachelor's degree