About Maïssa
French
Native or bilingual
English
Fluent
Spanish
Fluent
Arabic
Basic
Experience
- Human Appeal FranceHead of Communication and Marketing Human AppealCIVIC AND SOCIAL ORGANIZATIONSApril 2019 - November 2023 (4 years and 7 months)Paris, FranceWith specialization and expertise in digital and web marketing• Management of 7-8 people: 2 to 3 Graphic Designers, Videographer, Marketing Campaign Manager, Web Communication Manager, Social Media Manager, plus occasional interns and apprentices• Implementation of a new communication strategy• Management of team and budget of 1 million euros. Exceeding objectives, record of 10 MILLION euros in fundraising in 1 year.. KPI monitoring, ROI management. Management of the agency for digital advertising Google AdWords SEA, and YouTube video placements. Management of all 360 marketing. Management of branding, online reputation,. Managerial meetings and coordination with other departments. Campaign calendar management
- BNP Paribas CIBBusiness AnalystJuly 2018 - January 2019 (6 months)• Performing functional tests in cash management integration under Orion• IT project management within the framework of releases, coordination of technicians
- Peugeot CitroënQuality Referent for Connected ServicesAUTOMOBILEOctober 2017 - March 2018 (5 months)Paris, FranceManagement of technical incident volumes for vehicle GPS tools• Commercial decision-making, Creation and sending of processes to level 2
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Education
- MASTER 2 MTICUniversity of Cergy-Pontoise2013MASTER 2 MTIC
- Bachelor's Degree in Economics and Management (formerly MSG)University of Cergy-Pontoise2010Licence Eco - Gestion (ex MSG)