Freelancer profile translated to English.

Description

Do you have a professional issue that keeps you up at night?

If so, you've come to the right place!

I support leaders who feel alone when facing complex decisions, when everything seems possible but nothing is truly clear.

My role is not to apply a ready-made method or to decide for you, but to create a demanding and safe space for reflection to bring out the right decisions.

Through in-depth discussions, I help you verbalize what's looping, put words to what's fuzzy, connect the dots, and question the obvious. I work as a mirror and a sparring partner: involved, direct, supportive, always with honesty and kindness.

I believe in real change, not cosmetic. Lifting the rug, sorting things out, accepting complexity, then moving forward with more clarity and serenity. My goal: to help you decide, move forward, and sleep better at night.

I prefer individual or very small group coaching, with leaders genuinely committed to a change process.

Languages

English
Fluent
Spanish
Conversational
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Infogéreur
Project Manager
April 2023 - Today (3 years and 2 months)
Paris, France
- Management of internal company projects related to organization, procedure evolution, and internal procedure evolution within bi.
- Implementation of an HRIS tool
- Redesign of the recruitment process
- Continuous improvement of internal procedures
- Improvement of customer management (database, incident mailings...)
Bilan de compétences
Customer Care
EDUCATION AND E-LEARNING
September 2021 - February 2023 (1 year and 5 months)
My daily mission is to ensure the best possible participant experience.
- Slack channel moderation
- Content writing
- Personalized support during the "Fais le bilan" program (Slack, email, phone)
- Development of sales pitch
- Prospect support
Kindness Listening Empathy Rigor
Infogéreur
Office Manager Consultant
DIGITAL AND IT
October 2018 - Today (7 years and 8 months)
IT Provider (Oct 2018 – Dec 2021)
- Implementation of all accounting entry processes
- Management of a 100% remote operational freelancer
- Implementation of a bank reconciliation process
- Creation of a complete and exhaustive HR file
- Implementation of a credit card management process
- Implementation of Lunchr (meal vouchers)
- Implementation of a new process for customer direct debits
- Management of bank account changes
- Catch-up of occupational health appointments