Freelancer profile translated to English.

Description

With an MBA in Communication, Digital, and Events, I have built my career at the intersection of strategy, creativity, and customer relations. My experience has allowed me to lead various digital and event communication projects, always with the same guiding principle: listen, create, and give meaning.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Pierrelaye (up to 50km)

CLUB EFFICIENCE
Communication Officer & Event Project Coordinator for the Effi Club
CIVIC AND SOCIAL ORGANIZATIONS
January 2025 - August 2025 (7 months)
Paris, France
Develop and implement the Club's digital communication strategy.
Organize club events: conception, writing of agendas, coordination of speakers, etc.
Design and manage event communication campaigns: teasing, highlighting speakers, etc.
Manage relationships with media, influencers, and partners.
Result: organized 2 events with over 1,200 participants.
Digital Communication Communication Strategy Event Management Sales Page Copywriting Customer Relationship Management (CRM)
AMT TRANSIT
Communication and Customer Relations Officer
IMPORT AND EXPORT
January 2023 - December 2023 (11 months)
Paris, France
Design communication materials on Canva Pro (posters, flyers, product sheets).
Handle customer inquiries with proactive follow-up to ensure their satisfaction.
Respond to sales emails and manage customer requests.
Manage customer complaints, disputes, and dissatisfaction.
Customer Relationship Management (CRM) Communication Strategy Sales Management Digital Communication Commerce