About Mike
German
Native or bilingual
English
Conversational
Experience
- Inter Cultural DynamicsBusiness OwnerEDUCATION AND E-LEARNINGApril 2025 - Today (1 year and 4 months)Munich, GermanyA hybrid consulting firm that combines psychological insights with global leadership strategy to support aspiring leaders in navigating intercultural challenges. At the core of the business are people and companies in the upscale hospitality sector.My Philosophy:Passion you can feel.My "why" is that I believe that through lifelong learning, we can become masters in all matters of life. That the area that demands the most time – work – should be a place where, on the one hand, our talents and abilities add value – where we can be seen and developed.The vision is to provide managers and potential managers with the crucial tools to lead people of multicultural backgrounds and to learn parts about themselves to touch their guests, employees, and teams in a way that goes beyond the ordinary day-to-day.I am driven by these core values.Efficiency: I strive for the highest quality in everything I do, from the smallest gesture to the largest project.Humanity: For me, the focus is always on the person – whether as a client, partner, or member of my team.Authenticity: Our work influences our actions, and vice versa. What is discussed is also reflected in the results.Discretion: Discretion is a promise: it creates trust, respect, and professionalism in every respect.For me, it's not just a business, it's a matter of the heart.
- Markenherberge GmbHRestaurant ManagerRESTAURANTS AND FOOD SERVICEOctober 2022 - May 2024 (1 year and 7 months)Munich, Germany• Managed hospitality operations, ensuring smooth guest service and a first-class customer experience.• Onboarded new employees through structured processes, ensuring quick and effective training.• Responsible for daily cash handling, including closing reconciliations, cash controls, and adherence to internal security standards.• Provided on-site operational support for events, ensuring a professional execution through proactive planning.• Coordinated orders and inventory management, ensuring continuous availability of essential supplies.• Managed supplier relationships and maintained successful business connections to ensure reliable supply chains.• Implemented quality assurance measures and contributed to the continuous improvement of service and product standards.• Conducted internal training to strengthen employees' skills in service quality, product knowledge, and internal processes.
- SelbstständigIndependent Consultant - GastronomyRESTAURANTS AND FOOD SERVICEAugust 2020 - April 2022 (1 year and 8 months)Munich, Germany• Advised gastronomic businesses in the areas of concept development, optimization, and strategic advancement.• Developed customized food & beverage concepts to increase customer satisfaction and profitability.• Implemented targeted media marketing measures to sustainably increase the visibility and reach of businesses.• Implemented measures to ensure business continuity during the COVID-19 pandemic.
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Education
- ICF Certified CoachCologne2021Mein Ausbildungsmodell ist an der liegenden Acht ausgerichtet. Wo man von der aktuellen Ausgangssituation über das innere Kind in den dialog geht, womit Glaubenssätze ( blindspots ) erkannt werden können und aufgelöst werden dürfen. Nach dieser Arbeit und dem damit verbundenem neuen Blickwinkel auf sein selbst, geht es in die Visionsarbeit. Wie soll die neue Zukunft aussehen und welche Gefühle sind damit verbunden. Man lädt sich sozusagen mit dieser Energie auf. Dabei bleibt es jedoch nicht allein. Jeder hat sein individuelles Thema und wird auch dadurch individuell betreut. Manchmal ist es einfach das Gespräch und ein Satz der in einem selbst erkennen lässt was der nächste richtige Schritt ist.
- Agile Project ManagementPMI Project Management Institute Chennai2021Agile Methoden Team Building Scrum Master Agile Retrospektiven Agile Mindest nach dem Agilen Manifest
Certifications
- Quantum Energetics CertifiedMallorca/ Palma2022
- Project ManagementChennai Chapter2021
Skill set
Categories
- Other