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Maike HikadeMH

Maike Hikade

Virtual Assistant | Communication & Organization

€280/day
Bremen, DE
8-15 years
Virtual Assistant
Backoffice
Office Organization
Copywriting
Writing

Average response time: 1 hour

Freelancer profile translated to English.
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About Maike

Professional support with heart and mind – your Virtual Assistant

“I’ll take the pressure off you so you can focus on your core business – flexibly and efficiently from your home office.”

With over 20 years of experience in demanding fields such as healthcare and remedial education, I bring exactly what makes an excellent Virtual Assistant: **absolute reliability**, **utmost discretion**, and exceptional organizational talent.



**What I offer you**: Through my work as a Dental Assistant and Remedial Educator, I am accustomed to keeping an overview even in stressful situations. I will actively support you with all administrative tasks and ensure structure in your digital workday.

My focus for you:

**Administration & Backoffice**: Efficient structuring of processes and digital office management – directly from my fully equipped home office.



**Legal & Authority Correspondence**: Sound experience in creating and processing complex correspondence (e.g., for law firms or when dealing with authorities). I prepare submissions and letters precisely, on time, and legally sound.



**Communication**: Professional customer support and reliable correspondence with heart and mind.



**Precision**: Careful data entry, complete documentation, and professional preparation of documents.


Through my many years of working with people, I possess high empathy and a strong solution-orientation. I work100% digitallyand use modern tools to advance your projects efficiently and with quick response times. You can rely on my absolute confidentiality, especially when handling sensitive data.

Let’s see together how I can relieve your burden. I look forward to supporting your project with my experience!
Health and Wellness

  • German

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • all.medi Personallogistik GmbH
    Remedial Educator (Project-based assignments)
    HEALTH AND WELLNESS
    April 2018 - Today (8 years and 2 months)
    Bremen, Germany
    In my long-term role at all.medi, I have proven my organizational skills in various facilities. My core responsibilities include:
    Structured digital documentation and precise reporting.
    Efficient time management and coordination of complex daily routines.
    Crisis management and solution-oriented work in dynamic teams.
    Rapid familiarization with new digital systems and work environments.
    I now apply my reliability and attention to detail from the social sector to digital projects.
    Virtual Assistant Appointment Management Documentations Copywriting Backoffice
  • Dr. Mittag & Partner (Bremen
    Dental Assistant (Training & Practice Management)
    MEDICAL
    February 2007 - March 2007 (1 month)
    Oldenburg (Oldenburg), Germany
    Patient administration & Reception: Professional patient registration and maintenance of patient data.
    Appointment coordination: Efficient planning and monitoring of treatment appointments in a dynamic team.
    Practice organization: Support with digital documentation and general administrative tasks.
    Service-oriented communication: Telephone and in-person correspondence with patients and partners.
    Appointment Management Office Organization Virtual Assistant Backoffice Data Entry
  • Selam Lebenshilfe
    Professional for Outpatient Services / Integration Assistance
    MEDICAL
    April 2014 - December 2015 (1 year and 8 months)
    Oldenburg (Oldenburg), Germany
    In this position, the focus was on the independent organization and execution of outpatient support services. The work required a high degree of personal responsibility and administrative accuracy.

    My core tasks:
    • Case Management & Organization: Independent planning and execution of client support in their homes.
    • **Documentation**: Creation of detailed pedagogical reports and documentation of services provided according to legal requirements.
    • **Communication Management**: Mediation between clients, relatives, legal guardians, and service providers.
    • **Process Optimization**: Active participation in the design and adaptation of individual support plans.
    Documentations Office Organization Communication Correspondence Care
Check out Maike's experience

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Education

  • Technical College Entrance Qualification (Health and Social Affairs)
    BBS Oldenburg
    2009
    Erwerb der Fachoberschulreife mit dem Schwerpunkt Gesundheit und Soziales. Diese Ausbildung bildete das theoretische Fundament für mein tiefgreifendes Verständnis medizinischer, rechtlicher und sozialer Strukturen. Schwerpunkte: Verwaltung & Recht: Grundlagen der Sozialgesetzgebung und administrative Prozesse. Medizinische Basis: Grundkenntnisse in Anatomie und Gesundheitsförderung. Kommunikation: Professionelle Gesprächsführung und Psychologie.
  • State-recognized Remedial Educator
    IWK Delmenhorst
    2013
    "Staatlich anerkannte Fachausbildung mit den Schwerpunkten Pädagogik, Pflege, Psychologie und Recht. Die Ausbildung bildet die Basis für meine strukturierte Arbeitsweise und meine Kompetenz in der professionellen Prozessbegleitung.“ Kernkompetenzen aus dieser Zeit: Dokumentationswesen: Erstellung rechtssicherer Förder- und Hilfepläne sowie lückenlose Verlaufsdokumentation. Organisation: Planung und Strukturierung komplexer Tagesabläufe und individueller Maßnahmen. Rechtssicherheit: Fundierte Kenntnisse in der Sozialgesetzgebung und im Datenschutz. Krisenmanagement: Besonnenes Handeln und lösungsorientierte Kommunikation in herausfordernden Situationen.
Check out Maike's education

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