Freelancer profile translated to English.

Description

I support young entrepreneurs inwellness, beauty, and sports🌿💄🧘‍♀️ who are drowning in daily tasks 💆‍♀️

Passionate about well-beingmyself, life balance, and female entrepreneurship, I understand the stakes, the pace, and the challenges of these service professions where you give a lot to others 🤍

My mission?To lighten your mental load so you can focus on your clients and what you truly love to do ✨

I take care of everything that stresses you out but keeps your business running.

I act as a **virtual assistant and right-hand person**, both in administrative and digital tasks:

email and calendar management 📧📆
task organization and structuring 🧠
client follow-up 🤝
communication and social media assistance 📲
quotes, invoices, and documents 🧾

I have a human, benevolent, and structured approach, particularly suited topassionate entrepreneurswho want to focus on their clients and their core business ✨💛

We can work together occasionally or long-term, depending on your needs 🤝

Available forone-off missionsormonthly support🌸

📩 Shall we talk about it?

Send me a message to discuss your project.

See you soon! ✨

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

PÉPITE COOKIE BIARRITZ
STORE MANAGER
RETAIL (SMALL BUSINESS)
July 2025 - Today (11 months)
Biarritz, France
Complete management of store operations and daily team management.

Main responsibilities:

*Operational Management:Store opening/closing, cash register, accounting, inventory and supply management, hygiene & safety control

*Team Management:Training and supporting the team on sales procedures, customer service, and product quality

*Commercial Performance:Monitoring sales targets, upselling, highlighting flagship products to increase average basket size

*Customer Experience:Ensuring a warm welcome and a quality in-store experience

Skills developed:Operational management, team management, customer service orientation, administrative rigor, achievement of commercial objectives.
Customer Service Operational Marketing Communication Sales After-Sales Service
JAUN' CAFÉ BOUTIQUE
BARISTA & ASSISTANT STORE MANAGER
RETAIL (SMALL BUSINESS)
June 2024 - September 2024 (3 months)
Biarritz, France
Management of a multi-product store (coffee, pastry, ready-to-wear) and daily customer relations.

Main responsibilities:

*Inventory and Supply Management:Monitoring stock levels, restocking products (coffee, pastries, retail items), coordinating with suppliers and managing orders

*Customer Relations and Advice:Personalized welcome, product-specific advice, ensuring a quality customer experience

*Operational Organization:Preparation and service, daily management of the point of sale

Skills developed:Inventory and supplier order management, operational organization, customer service orientation, administrative rigor, multi-product management.
Operational Management Inventory Management Advice Versatility and Adaptability
Freelance
Community Manager
SOCIAL NETWORKS
January 2024 - Today (2 years and 5 months)
Biarritz, France
Managing communities and animating social networks for various clients.

Main responsibilities:

- Creation and planning of adapted content (Instagram, Facebook, TikTok)
- Daily community animation and responses to comments and private messages.
- Editorial strategy and publication calendars
- Visual creation on Canva (posts, stories, reels)
- Competitive intelligence and trend monitoring
- Reporting and performance analysis
Project Management Community Management Branding Social Media Communication Strategy