About Mahshid
Experienced IT professional with over 15 years of experience in API integrations, functional analysis, application support and software testing within complex enterprise environments.
Specialised in analysing, designing and documenting API integrations between front-end applications, backend systems and Salesforce. Extensive experience creating functional and technical specifications, defining data mappings, analysing data flows and validating REST/SOAP APIs using Postman and SOAPUI.
I quickly understand complex system landscapes and translate business requirements into clear functional solutions. I enjoy working independently on integration projects, API validation, testing and application support.
Dutch
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Nederlandse Loterij (Dutch Lottery)Information Business Analyst / Operations SpecialistOctober 2020 - May 2023 (2 years and 7 months)The Hague, Netherlands• ● Responsible for analysing and supporting complex data flows within a high-volume iGaming platform.• ● Analysed information retrieved from multiple backend systems and documented data definitions and business meaning.• ● Supported the functional design and validation of integrations between various internal applications.• ● Performed functional validation of data flows and investigated data inconsistencies.• ● Monitored daily operational processes and supported incident analysis.• ● Worked closely with developers, testers and business stakeholders to ensure reliable system integrations.• ● Used Jira within an Agile/Scrum environment.
- Nederlandse Loterij,Information Business Analyst/ Operation SpecialistDIGITAL AND ITOctober 2020 - May 2023 (2 years and 7 months)The Hague, Netherlands• ● Support daily operations in the national lottery organization, contributing to efficient service delivery and compliance with regulatory standards in a high-volume environment.• ● Collaborate with cross-functional teams to enhance customer engagement initiatives, drawing on industry knowledge to improve process workflows.• ● Maintain professional networks through active participation in industry events, fostering connections that support business development and innovation.
- AEGONTechnical Integration Analyst / API Functional SpecialistMay 2013 - September 2020 (7 years and 4 months)The Hague, Netherlands• ● Designed and documented API integrations between Angular front-end applications and Salesforce.• ● Produced functional and technical specifications for REST and SOAP integrations.• ● Defined request/response structures, field mappings and data transformations between multiple enterprise systems.• ● Analysed business processes and translated requirements into functional integration solutions.• ● Acted as the subject matter expert for API integrations and system interfaces within the project team.• ● Supported software developers during implementation of new integrations.• ● Performed functional API testing using Postman and SOAPUI.• ● Created and maintained YAML, JSON and XML interface specifications.• ● Documented interfaces, integration flows and system behaviour.• ● Developed business applications using the low-code platform Appian.
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Education
- Bachelor's Degree in Applied SciencesThe Hague University of Applied Sciences2006Bachelor's Degree in Applied Sciences
- Appian Designer trainingAppian2019Appian Designer training