Freelancer profile translated to English.
Back to original languageAbout Mahmoud
IT & Cloud Support Technician
"Certified IT technician, I ensure the management and troubleshooting of your infrastructure.
Services:
• Support: N1/N2 assistance and hardware/software maintenance.
• Systems: Active Directory and Microsoft 365 administration.
• Networks: TCP/IP, VPN, and Virtualization (VMware) configuration.
• Digital: Implementation of electronic invoicing (PEPPOL).
Arabic
Native or bilingual
French
Fluent
English
Conversational
Can work on-site
Brussels (up to 20km)
Experience
- PomuniPRODUCTION OPERATORFebruary 2026 - Today (4 months)Perwez, BW, Belgium• • Rigorous operational management and strict adherence to quality and safety procedures.• • Reactivity and real-time problem-solving to ensure continuity of the production line.
- Bibliothèque Court-St-Etienne & CPAS NivellesIT TECHNICIAN (INTERNSHIP)June 2025 - September 2025 (3 months)• • Installation and configuration of user workstations.• • N1/N2 technical support for users.• • Cloning and deployment of system images via WDS.• • Computer hardware maintenance.• • Writing technical documentation.
- Katoen NatieDATA MANAGEMENT ASSISTANTMarch 2020 - January 2022 (1 year and 10 months)Antwerpen, Belgium• • Analysis, correction, and updating of databases.• • Advanced proficiency in management and office software.• • User assistance and extraction of activity reports.
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Education
- Computer TechnicianInstitut Ifosup2025Technicien en informatique
- French CourseIFCAD2024Cours de Français
Certifications
- Computer TechnicianIfosup Wavre, Belgium 🇧🇪2025