Freelancer profile translated to English.
Back to original languageAbout Jihen
With over 15 years of experience in leading digital transformation programs, strategic consulting for public administrations and international organizations, and driven by a deep passion for innovation serving users.
Proven expertise in digital transformation
Throughout my experiences at PwC, USAID, and GIZ, I have led complex programs combining organizational transformation, business process optimization, and information system deployment. As a Central PMO AMOA Govtech at PwC, I currently orchestrate a strategic program of 7 cross-functional projects covering several sectors (social, customs, public services), coordinating multidisciplinary teams and ensuring reporting to high-level stakeholders.
This ability to frame and manage projects with strong strategic, organizational, and IT stakes.
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- PwC Consulting ServicesDigital Government ConsultantCONSULTING AND AUDITSSeptember 2024 - Today (1 year and 11 months)Tunis, TunisiaCentral PMO – AMOA Govtech | Cross-functional Program (Social, Customs & Public Services Sector) — Tunisia- Led a strategic program of 7 cross-functional projects, covering the social, customs, and public services sectors- Coordination and facilitation of sectoral PMOs: risk monitoring, escalations, and mitigation plans- Planning, progress tracking, and execution control (milestones, deliverables, performance indicators)- Administrative and financial management: invoice tracking, timesheet control, and stakeholder reportingEGDI Support Advisory - Qatar-KSA-UAE (September 2024 - June 2024)- Analyze and identify UNDESA methodology changes related to the 2024 EGDI index- Analyze EGDI performance for Gulf countries and identify gaps, mainly for the human capital index- Analyze the current status of government portals and services to identify gaps and draft recommendations for Gulf countries- Support and ensure successful submission of the UNDESA Member State Questionnaire - TDRA UAEDigital Government Consultant and Content Lead SDAIA-KSA- Support and advise on NDMO audit compliance by providing an internal audit compliance guide for auditors and an external guide for auditee entities- Design tools for audit compliance,- Design a tool for identifying activities and following up on corrective action plans for entities to address weaknesses- Design templates and procedures for end-to-end NDMO audit complianceDigital Government Consultant PwC ME- Support the Procurement organization with the design and creation of a database for credentials and CVs- Write a whitepaper on digital public infrastructure (DPI) and Middle East outlook- Contribute to proposal development
- USAID -PROJECT FAST- US cooperationProject Manager / Senior Business AnalystCONSULTING AND AUDITSJanuary 2023 - September 2024 (1 year and 8 months)Tunis, Tunisia•Design and coordination with the Ministry of Finance for the development and implementation of the Tunisian government's Public Financial Management Information System (PFMIS-SIGFP):oMacroeconomic framework module, including planning, design, and development of processes (BPMN), validation of formulas, dashboards, and reportsoBudget preparation module for implementation planning, technical validation, QA process, and deliverable validation, as well as dashboard and report development related to the moduleoPerformance module: analysis of the current performance nomenclature in Tunisia, identification, design of dashboards, and reports related to the moduleoPre-implementation diagnostics of the solution and setup of testing environmentsoReview and analysis of data related to the current budget nomenclature for configuring the new nomenclature to be integrated into the new systemoReview of the configuration of functionalities, workflows, and users of the new system•Design of the business process (BPMN) for budget execution and management of the QA process with an international expert specializing in PFMIS process modeling•Project Manager for the implementation of the online status module with the Tunisian National Company Register using an agile approach, managing development, testing, and training activities for administrators and end-users – managing the QA approach for software and deliverables•Project Manager for the development of the public debt management system: planning, coordination, monitoring of internal and external teams, QA approach, and deliverable validation•Development of dashboards for FAST project activities, for the project's MEL activities (PowerBI)
- GIZ GMBHTechnical ExpertCONSULTING AND AUDITSJanuary 2022 - December 2022 (11 months)Tunis, Tunisia•Plan, lead, and coordinate the implementation of capacity building projects for international cooperation in close collaboration with the Ministry of Economy and Planning (MEP)•Development of terms of reference, management of bid evaluation, coordination, monitoring, and management of the technical and contractual implementation of the international cooperation information system (SICI) between the contractor, MEP, and various stakeholders•Development of terms of reference, management of bid evaluation for the implementation of the CI roadmap and activities related to process and governance review•Design and development of terms of reference for the recruitment of international experts for the following missions:oAssist the MEP in establishing international cooperation dashboards.oSupport the development of international cooperation•Design a study tour for CI within the MEP•Development of terms of reference for the implementation of the Ministry of Economy and Planning's strategy (MEP)•Monitoring the implementation of strategic, operational, and digital process activities of CI within the MEP resulting from an action plan under another contract.•Design, identification, and development of the tender for the strategic, operational, and digital process project between the MEP and international cooperation units within technical ministries•Support the team in conducting international consultation for the recruitment of a specialized training institution in negotiation for CI: market study, estimation, design, and training planning•Monitoring of activity realization indicators and project objective achievement, leading the MEP component's operational plan within the GIZ RECAP project
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Education
- Specialization in Communications and Networks EngineeringNational Engineering School of Gabes (ENIG)2008Génie des Communications et Réseaux
- Specialization: Scientific Preparation Physics – Chemistry (PC)Preparatory Institute for Engineering Studies of Sfax2026Préparation scientifique Physique – Chimie (PC)
Certifications
- PMP -4131702PMI2026
- COBIT 2015ISACA2015