Description

MSc graduate in Information Technology with a hands-on track record in UX research, interaction design, and

cross-functional collaboration. Experienced in applying user-centred design methods, from qualitative

interviews and usability testing to prototyping and iterative validation. I bring a genuine curiosity about how

people physically interact with products, combined with a systematic approach to translating user needs into

intuitive, well-designed experiences. Comfortable working across disciplines and engaging stakeholders with

clarity and confidence.

Languages

English
Native or bilingual
Danish
Basic
Hindi
Fluent
Bangla
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Wolt Market Denmark,
Shift Lead
October 2025 - June 2026 (8 months)
Copenhagen, Denmark
• • Responsible for overseeing daily warehouse and store operations, ensuring efficient order fulfillment and maintaining high standards of customer service.
• • Coordinated and supported team members during shifts, monitored workflow performance, and helped resolve operational issues to ensure smooth and timely deliveries.
• • Contributed to inventory management, staff training, and maintaining compliance with company procedures and safety standards.
Maroc Maroc,
Operations Manager
March 2022 - July 2025 (3 years and 4 months)
Copenhagen, Denmark
• • Managed daily operations, staff, and budgets, driving revenue growth and reducing costs through vendor negotiations. Expanded customer base with marketing campaigns and ensured compliance with health and safety regulations.
• • Elevated customer satisfaction by customizing product offerings and implementing responsive service initiatives tailored to client preferences.
• • Increased revenue by 20% within 12 months through strategic vendor negotiations and cost management, enhancing overall operational efficiency.
Talent Centric Ltd,
Human Resources Associate
March 2021 - August 2021 (5 months)
Dhaka, Bangladesh
• • Maintaining requirement procedure (job analysis, circular, database maintenance) and sourcing candidates for different positions as per clients' requirements.
• • Coordinated on-boarding processes by preparing documentation, facilitating orientation sessions, and tracking new hire integration within diverse client organizations.